realmarket.com
Directory     Suppliers     Associations     Publications     Stock Index     News Search     Home   Calendar of Events      Find event | Submit event   Career Corner      Find job | Submit job   RealMarket Today!     Past Issues     Subscribe     Unsubscribe
Stock Index
RealMarket	100.08	0.37%
Stock Index:	Tell me more
Dow Jones	10,823.90	0.19%
Nasdaq	2,886.15	0.58%
S&P500	1,335.53	0.01%
Aegis	29/32	0
APAC Tel	3 13/16	3/8
Applix	14 1/2	- 1/2
Aspect Tel	17	1 5/8
Astea	2 11/16	- 1/16
Clarify	50	1
Convergys	22	3/16
Datawatch	1 3/16	3/32
Davox	11 9/32	-1 3/32
Edify	11 7/8	- 1/2
EIS Intl	3	0
Firstwave	3 1/4	3/16
Genesys	37 1/2	3/8
ICT Group	6 3/8	- 11/32
IMA	5 9/32	- 21/32
Inference	3	0
InterVoice	11 1/16	- 1/16
Melita	8 1/2	- 1/8
Mustang	8 3/32	1 29/32
Onyx	13 1/4	- 1/2
Pegasystems	7 3/4	- 1/4
Peregrine	41 1/16	1 9/16
Periphonics	29 7/8	- 9/16
Precision	13 9/16	1 1/16
Primus	22	- 13/16
Remedy	27 1/4	- 3/4
SalesLogix	25 7/16	3 13/16
Siebel	71 7/8	- 1/2
Silknet	42	-2 7/8
SITEL	4 15/16	5/16
Sykes	24 9/16	- 3/8
Syntellect	2 1/8	0
Teletech	13 15/16	- 1/16
Vantive	8 11/16	1/8
West Tel	12 7/16	- 1/16
As of close 9/20/99

How to: Create a PivotTable in Excel 2000 using a new external data source.
 

HDI Tip of the Day
“What do people want from their leaders? I have identified four characteristics that stand out and have deep relevance for tomorrow’s corporations. What most constituents want from their leaders are: 1) purpose, direction, or meaning; 2) trust; 3) a sense of we-can-do-it optimism; and 4) results.” – Managing People is Like Herding Cats, by Warren Bennis

 

Today's News

Leading Infant/Toddler Retailer Delivers Real-Time Customer Service
New and expecting parents will be able to get all their questions about infant and toddler products answered in real-time day or night at Rightstart.com, the website of The Right Start, a national specialty retailer of safety and development products for infants and children. Rightstart.com will enable visitors to enter live, text-based conversations with customer-care agents. The site will provide the same quality assistance and expert advice to online customers that in-person customers receive in The Right Start’s 40+ retail stores. (Read More)

Motive to Power Gateway E-Support
Motive Communications, Inc. announced that Gateway has adopted its technology as the cornerstone of its next-generation Internet-based technical support program. Gateway has selected Motive's e-support software as the foundation for its support Web site and beginning in November 1999 will introduce the service to Gateway users. (Read More)

Hewlett-Packard to Resell Oracle CRM Software
Hewlett-Packard will announce on Tuesday it will sell Oracle's customer relationship management software. Carly Fiorina, Hewlett-Packard's chief executive, and Oracle Chairman Larry Ellison will appear at a news conference Tuesday morning to announce the details.

Periphonics Introduces CTX -Converged Telephony
Periphonics Corporation announced the introduction of its CTX (Converged Telephony Exchange) programmable switching fabric. The CTX combines circuit switching and packet switching in a single system along with common voice processing features. In addition, CTX offers the ability to deliver integrated VoIP (Voice over Internet Protocol) and concurrent voice and data processing in IP calls.

The Great Elk Company Partners with SPL
The Great Elk Company announced the extension of a partnership with SPL WorldGroup, an international provider of information technology consulting and enterprise solutions. The agreement builds on a partnership already established in the Australasian market and allows SPL WorldGroup to implement Great Elk’s enterprise CRM solution, Visual Elk, in North America. In related news, Great Elk opens new U.S. offices in San Francisco, Dallas and Atlanta.

Nationwide Selects Centra 99 to Deliver Live Siebel Training
Centra announced that Nationwide Insurance has selected Centra 99 to support their Siebel customer relationship management (CRM) software introduction code named "Agents On Line." Nationwide standardized on Centra 99 to augment and extend physical classroom training, business meetings, and teleconferences and to provide live interactive, hands-on training and support for 4,300 agencies and staff in excess of 12,000 people.

Oracle Delivers Sales and Marketing Analysis to the Web
Oracle Corp. announced the immediate availability of Oracle® Sales Analyzer 6.2.1 and Express® Web Agent 3.0, two new products that allow business managers and executives to analyze e-business sales and marketing data via a standard Web browser. Both products extend the power of Oracle's Express on-line analytical processing (OLAP) engine.

New Proxy v3.0 Remote Control Software for the Help Desk
Funk Software announced a new version of its multi-protocol, multi-platform Proxy remote control software that adds drag-and-drop file transfer, remote printing capabilities, modem support, and centralized installation. These new features position Proxy as a productivity tool for network managers, help desk professionals, call center supervisors, and mobile workers who need to diagnose and resolve remote computing problems, reconfigure and reboot PCs and file servers, and access files and applications on remote PCs.

Health Alliance Medical Plans Selects Onyx
Onyx Software announced that Health Alliance Medical Plans has selected Onyx Managed Care to implement across the organization, in marketing, sales, underwriting, member service, and provider relations. Onyx Managed Care will be used in Health Alliance's commercial and Medicare businesses as well as to manage provider and broker partner relationships.