Thursday, August 19, 1999
 
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Stock Index
RealMarket 86.76 0.18%
Stock Index: Tell me more 
Dow Jones 10991.30 -1.13%
Nasdaq 2,657.73 -0.51%
S&P500 1,332.84 -0.84%
Aegis 15/16 1/32
APAC Tel 2 5/8 1/4
Applix 8 7/8 - 3/8
Aspect Tel 10 11/16 - 1/16
Astea 2 11/16 - 3/16
Clarify 37 7/16 5/8
Convergys 21 13/16 3/8
Datawatch 27/32 - 1/16
Davox 14 1/4
Edify 11 3/8 - 3/8
EIS Intl 2 7/8 - 1/8
Firstwave 4 7/16
Genesys 29 1/8 1/8
ICT Group 7 1/4 - 9/16
IMA 8 1/2 1 17/32
Inference 3 7/8 5/8
InterVoice 14 1/2 - 3/8
Melita 9 1/4
Mustang 4 15/16 - 7/16
Onyx 14 - 1/4
Pegasystems 8 1/8 - 3/8
Peregrine 32 1/4 - 1/2
Periphonics 21 3/8 - 5/16
Precision 8 5/8 0
Primus 22 1/16 - 3/8
Remedy 24 7/8 - 9/16
SalesLogix 15 1/4 - 3/16
Siebel 61 1/16 - 1/16
Silknet 34 7/8 3/8
SITEL 3 7/8 3/8
Sykes 26 1/4 - 1/2
Syntellect 2 1/8 1/8
Teletech 11 1/8 0
Vantive 9 - 1/16
West Tel 8 7/8 1/8
As of close 8/18/99

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Today's News

Clarify Acquires Newtonian Software
Clarify Inc. announced the acquisition of Raleigh, North Carolina-based Newtonian Software, Inc. Newtonian develops interactive selling systems (ISS) that enable unassisted selling and configuration for complex products and services. With an ISS solution integrated within Clarify eFrontOffice, companies can customize sales interactions, automating product configuration and simplifying the online sales process.

DST Systems Adds eLoyalty Solution
eLoyalty and DST Systems, a provider of workflow and customer relationship management solutions, today announced a new solution to help companies in the financial services and insurance industries more effectively manage aspects of their customer relationships. By extending DSTs AWD suite of customer service solutions with eLoyaltys software toolkit, users can implement a solution within the constraints of their existing technology environment.

Kana Communications and AGENCY.COM Announce Alliance
Kana Communications and AGENCY.COM, an interactive services and consulting company, announced a technology alliance to create a comprehensive solution for AGENCY.COM clients. AGENCY.COM will offer Kana's customer communications software as part of its existing Interactive Relationship Management(TM) solutions for clients to manage online relationships. (
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WebLine Unveils New Customer Interaction Software Suite
WebLine Communications introduced the WebLine Customer Interaction Suite(TM). The suite includes the new 3.0 release of WebLine Collaboration Server and the debut of WebLine eMail Manager. The WebLine Customer Interaction Suite combines Web collaboration capabilities with email management to support a wide range of customer interaction formats including telephone calls, email, voice-over-IP calls and interactive Web sessions.

Motive Adds Board Member From Vignette
Motive Communications announced the appointment of Ross Garber, co-founder of Vignette Corporation, to Motive's Board of Directors. As CEO from 1995 through June 1998, Garber grew Vignette into a provider of Internet relationship management software solutions. (
Read More)

Inference Reports Financial Results
Total revenues for the second quarter were $5.5 million, compared with revenues of $7.5 million for the second quarter last year. The company incurred a net loss of $2.7 million, or $0.36 per share, compared with a net loss of $600,000, or $0.08 per share, which included a $253,000 or $ 0.03 per share restructuring charge, for the same period a year ago. The results were consistent with the company's announcement on July 14 that it expected second quarter revenues to be lower and the net loss greater than reported for the first quarter. (
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Aveo Secures Late Stage Funding
Aveo Inc. announced the closing of the company's late stage financing round. Investors included Dell Computer Corporation, The Blackstone Group, FI Ventures LLC, an investment arm of the Gartner Group, Times Mirror and Walden Capital. The $17.2 million in capital will be directed toward strategic partnership efforts, continued product development, and sales and marketing initiatives.

Silknet Opens Five New Offices
Silknet's new offices are located in Baltimore, Cleveland, North Carolina and Pennsylvania. These offices will enable Silknet to better service the mid-Atlantic and Great Lakes areas. Silknet has also moved into new offices in the China Basin area of San Francisco.

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