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Motive
Introduces Motive SoloMotive Communication announced a new product that enables IT support departments to offer self-service support portals on the Web. Named Motive Solo, the product combines two Internet concepts - automated self-service and portals - to the problem of technical product support. Pivotal Ships Great Plains Integration Solution Pivotal Corporation announced PivotalLink for Great Plains.(TM) is now shipping. PivotalLink for Great Plains enables companies to integrate Pivotal eRelationship(TM) and Great Plains Dynamics C/S+. Future PivotalLink integrations include PivotalLink for SAP, PivotalLink for PeopleSoft and PivotalLink for JD Edwards. New This Week From helpDESK Online Discover the myths and realities of web-based support, learn why employee empowerment is essential to creating fabulous service and find out if your support center is strategic or tactical. (Read More) Support
Rivals Kiss and Make UpFull Circle Software announced that David Stamm and Steve Goldsworth have both recently made personal investments in the Sunnyvale, CA-based software start-up. Stamm co-founded Clarify in 1990 and Goldsworthy founded Vantive in the same year. Tivoli Ships New Version of Tivoli IT Director A year after delivering its new IT management solution for small and medium-sized businesses, Tivoli Systems Inc. announced the general availability of Tivoli IT Director 2.1. Designed from the ground up to help companies with up to 1,500 employees centrally manage their IT environment, this latest version of Tivoli IT Director offers expanded platform support as well as improved product performance. Mustang Wins E-Stamp Contract Mustang Software, Inc. announced that E-Stamp Corporation has chosen Mustang's professional services group and the Internet Message Center(TM) Enterprise Edition (IMC) to manage its corporate, customer service, and technical support e-mail transactions. E-Stamp is an Internet postage service that allows the purchasing and printing of postage directly from the PC. Saratoga Systems Unveils Solutions Provider Programs Saratoga Systems Inc. unveiled two new partnering programs that will extend the company's Avenue CRM software suite with integrated CRM solutions. The Saratoga Solution Provider program is designed for professional services, consulting and integration firms who will combine Saratoga's CRM software with professional services to deploy enterprise-class CRM solutions and improve business processes. Remedy Board Extends Share Repurchase Program Remedy Corporation announced that its board of directors has extended authorization of the share repurchase program. Remedy was authorized to repurchase up to 3 million shares or approximately 10% of Remedy's outstanding shares of common stock over a 12 month period. Through last Friday, Remedy had purchased approximately 1.9 million shares. Approval for the remaining balance of the shares was today extended another six months. WebLine Communications Secures Third-Round Financing WebLine Communications Corp. announced that it has received over $10 million in third-round funding from venture capital firms and new investors including the MCI WorldCom Venture Fund and the Intel 64 Fund. WebLine will use the funding to expand its investment in its research and development (R&D) efforts, build out its worldwide sales and marketing infrastructure and provide enhanced service and support to its more than 100 customers around the globe. |
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