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| Tuesday, October 27, 1998 |
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Resource Center
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News Archive Career Corner Demo Central Support Library Subscribe - free |
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Support Stock Index (SSDEX) is the support industry's health barometer. It is a measure of the stock performance for companies that sell products and services to the support / customer interaction industry. On 12/31/96, SSDEX's value was set at 100, making it easy to see how the industry is performing as a group. | |||||||||||||
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Bringing together people, process and technology |
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| Customer and Partner News |
Cellular One Boston Deploys Advantagekbs
Advantagekbs, Inc., today announced that Cellular One Boston has adopted the companyıs IQSupport Pro product along with its knowledge management services. Cellular One Boston is deploying IQSupport Pro and the online reference system in an effort to augment its customer support functionality in the Cellular One Call Center.
Informix and Siebel Systems Announce Alliance
Informix Corporation and Siebel Systems, Inc. today announced a global alliance that brings Siebel's Enterprise Relationship Management (ERM) solutions to Informix(R) Dynamic Server(tm). Customers can now deploy Siebel's integrated family of sales, marketing and customer service products on Informix platforms.
BroadVision and Epiphany Partner
BroadVision(R), Inc. and Epiphany Inc. announced a partnership to deliver solutions that create a more personalized relationship with the customer via the Internet. With the Epiphany solution and BroadVision One-To-One Enterprise, customers are able to tie together information that already exists in sales, marketing, service, financial and manufacturing and apply it to one-to-one web interactions.| Financial News |
