Support Stock Index (SSDEX) is the support industry's health barometer. It is a measure of the stock performance for companies that sell products and services to the support / customer interaction industry. On 12/31/96, SSDEX's value was set at 100, making it easy to see how the industry is performing as a group. Quarterly in-depth reports are available for $99/year.

Support Resource Center
SSDEX in Review (History)
Are you satisfied with your vendor?
Free Subscription to "Index & News"
Click here to unsubscribe

Today's Gainers and Losers

   Company   

   Close    

 Change 

 Percent 

Versatility
Firstwave
Peregrine
Sykes
Aegis Comm
ICT Group
SPS Pay
Inference
APAC Tel.
Precision
Pegasystems
West Tel
Remedy
SITEL
Clarify
Vantive
Applix
Siebel
IMA
Datawatch
Teletech
Aspect
Astea
Melita

1 1/8
4 7/32
34 7/8
19 1/16
2 5/8
2 3/4
31 5/16
3
5
6
24 7/8
13 3/4
13 5/8
4 3/4
13
9 3/4
2 13/16
26 1/2
7 9/16
1 7/16
11 3/8
27 7/8
2 5/16
10 7/8

3/32
3/32
1/4
1/16
0
0
0
0
0
0
- 1/8
- 1/8
- 5/32
- 1/16
- 1/4
- 3/16
- 1/16
- 5/8
- 5/16
- 1/16
- 9/16
-1 1/2
- 1/8
- 3/4

9.10%
2.27%
0.72%
0.33%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
-0.50%
-0.90%
-1.13%
-1.30%
-1.89%
-1.89%
-2.17%
-2.30%
-3.97%
-4.17%
-4.71%
-5.11%
-5.13%
-6.45%

Bringing together people, process and technology
For more information, call 1-800-248-5667 option 2

HDI Tip of the Day
"Nokia Mobile Phones of San Diego, CA, uses the buddy system for employee orientation. New hires are assigned a 'buddy' who shows them around the office, takes them to lunch on their first day, and helps them to fully set up their work space (including mounting a name plate). Nokia also gives new hires welcoming gifts, a T-shirt and coffee mug to commemorate their first day with the company." -- From 301 Ways to Have Fun at Work by Dave Hemsath and Leslie Yerkes