Westbury announced the release of a new version of the successful Self Service Portal solution. This new release offers advanced service request management capabilities for the new HP OpenView Service Desk 5.0 platform.

Aspect Software and Leo J. Shapiro and Associates announced the results of the inaugural Aspect Contact Center Satisfaction Index, a published independent survey of consumer experience versus expectations of contact center interactions in North America. Some of the key findings include: 23 percent of consumers feel that contact center interactions fall short of their expectations; Contact center managers overestimate consumer satisfaction with their performance with 90 percent believing they meet or exceed consumer expectations; but only 77 percent of consumers agree, Contact centers received a C- (72%) for consumer satisfaction across the valued people-related measures of Empathy and Advocacy.

Just as an athlete outgrows the same old workout routine, Polar Electro, a fitness equipment manufacturer, outgrew its basic contact management system to the point of limiting the reach of marketing programs and hindering profitability. So, the company turned to GoldMine Corporate Edition from FrontRange Solutions and FrontRange Solutions Partner Simple Technologies, a subsidiary of 2M Technologies Inc., to synchronize e-mail, calendars and contact records.

StayinFront announced that Basel has extended their use of StayinFront's solutions and support for Roche business units throughout Central and Eastern Europe.

Exstream Software announced that Data One is using its Dialogue enterprise personalization software to maintain a technological advantage over competitors by offering its customers the best integrated document services available.

SDL International announced outstanding results using the SDL Knowledge-based Translation System (SDL KbT System) at the Chrysler Group of DaimlerChrysler AG. The unique combination of integrated technologies, skilled linguists and closely controlled processes has delivered dramatic improvements, enabling rapid production of high-quality online service documentation at much lower costs than previously possible.

Mercom Systems announced the launch of its integrated Audiolog voice recording solution for Motorola Dimetra TETRA. Mercom Systems has achieved the 'Approved Solution' endorsement for its Audiolog voice recording solution, after testing at Motorola's test laboratories in Copenhagen, Denmark.

Remend announced that it has raised an additional $4.2 million in Series A financing that will be used to accelerate market expansion and continued development of Remend Manager, its solution for mortgage servicers and lenders.

TechTeam Global announced a three-year contract renewal with Ford Motor Company to provide single-point-of- contact (SPOC) support services for clients who utilize Ford Motor Company's IT products and services. This contract encompasses help-desk support, desktop support, and program management services for Ford Motor Company, Ford Financial, and Ford Motor Company's Premier Auto Group.

RareMethod Capital is pleased to announce a non-brokered private placement to raise proceeds of up to $750,000. Rare Method will offer for sale a maximum of 3,000,000 common shares (the"Shares") at $0.25 per common share (the "Offering"). Insiders will subscribe for a significant portion of the Offering. The Offering is expected to close on or before December 15, 2005.