RightNow is offering Siebel users six months of RightNow CRM for free-providing them with a compelling alternative to the uncertain future they face as a result of the proposed acquisition by Oracle. With complete marketing, sales, and service functionality provided via an on demand model RightNow delivers rapid time-to-benefit and greatly reduces total technology ownership costs.

Rogers introduced mFORMS, a wireless solution designed to help small and medium-size businesses (SMBs) leverage the latest mobile and wireless technology to increase productivity and lower costs. The mFORMS solution is built upon technology from HP, Microsoft and TrueContext. Rogers mFORMS will enable SMB field staff to convert less efficient paper and voice-based data exchanges - such as work orders - into wireless communications using their Windows Mobile-based devices as an electronic clipboard.

UniPress is pleased to announce that members of the UniPress Professional Services group, as well as key members of UniPress' Development, Product Management, and Customer Support groups, have received official Information Technology Infrastructure Library (ITIL) certification.

Inova Solutions announced Inova LightLink 5.1, the latest version of its data integration software. Inova LightLink is the core of the Inova Performance Optimization Suite, and offers expanded database and XML support, providing customers with greater flexibility in managing their key data.

ATG announced that retailer American Eagle Outfitters has re-launched key customer channels on the ATG Customer Experience Platform, including their Web site (ae.com), call-center operations, and order management in one, integrated system.

Xenos Group announced availability of a new release of infoWEB that extends the solution's enterprise report delivery functionality with a broad range of new features to enable cost-effective document, e-forms, and scanned image management. The solution, Xenos infoWEB 5.2, supports versioning, annotation, and metadata, and also offers a powerful workflow engine to automate internal routing of critical business information.

ClientLogic announced a new initiative aimed at helping financial services organizations improve the quality of their customer care. The global program will be supported by additional corporate resources and will extend ClientLogic's ability to manage all relevant interactions across the entire customer life cycle.

Sento announced that PENTAX has chosen the company to provide outsourced phone and e-mail support for technical and service-related questions on the photography innovation leaders' film and digital camera product lines in Europe and North America.

Exstream Software announced the general availability of its AFP Compare software, a high-speed comparison solution for viewing two advanced function presentation (AFP) files side by side to verify output quality before production.

eMeta announced that Editorial Projects in Education is using eMeta's ASP, eRightsWEB, to sell online and print plus digital subscriptions on its flagship Web site, edweek.org. EPE, the independent publisher of Education Week, Teacher Magazine and edweek.org, implemented registration and customer care with eRightsWEB last year.