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Witness Systems To Acquire Blue Pumpkin
Witness announced that it has reached an agreement to purchase Blue Pumpkin Software for approximately $75 million. Approximately $40 million of the purchase price is being paid in cash and the remainder in Witness Systems stock. The merger reinforces the company's position in the burgeoning global contact center workforce optimization market, and is expected to be accretive to earnings for the 2005 calendar year. (about Witness)
Siebel Systems to Acquire edocs
Siebel Systems announced that it has signed a definitive agreement to acquire edocs, a provider of eBilling and customer self-service software solutions. The acquisition is expected to expand Siebel's products and services offerings in the growing $3 billion market for eBilling and customer self-service applications.
Aastra Technologies Limited to Acquire EADS
Following the announcement on November 10 reporting advanced negotiations, EADS and Aastra Technologies Limited have executed a definitive agreement to transfer the EADS Enterprise Telephony Business to Aastra Technologies Limited. As previously reported, the net cash consideration will be approximately €72.5 million (subject to customary closing adjustments). The parties anticipate closing this transaction in the first calendar quarter of 2005.
Conservation International Foundation Selects UniPress
UniPress announced that the Conservation International Foundation has selected FootPrints to power its global IT service desk, responsible for centrally tracking and managing technical support activities for its 850 employees. With the help of FootPrints, employees can submit IT support requests from wherever they are, using the system's multi-channel capabilities, such as Web, email, or chat. (about UniPress)
Convergys to Help Sprint
Convergys announced an expanded software licensing agreement with Sprint expanding its retail wireless outsourcing contract to include Sprint's wireless wholesale customers, reflected in a six-year contract. Convergys will provide billing for Sprint's wireless wholesale customers. In addition, leveraging Convergys' solution supports Sprint's objectives to consolidate billing systems and reduce costs.
Global Engineering Design Firm Uses Monet Workforce Management
A global engineering design firm operating on the west coast has adopted the Monet Workforce Management System by Left Bank Solutions. Its agents now use Monet to more efficiently serve the needs of tens of thousands of users worldwide, as well as partners in electronics, manufacturing, semiconductors and electronic design supply.
mBank and MultiBank with Altitude Software
Altitude Software announced that mBank and MultiBank, BRE Bank's retail banking divisions, have extended their Altitude uCI implementation to handle the growth of their telebanking operations in Poland. Altitude uCI is a platform independent contact center solution with a universal queue and full blended support for voice (inbound, preview, power, and predictive dialling), IVR, email response management, Web collaboration, and Web chat.
Contactual Partners With NetByTel
Contactual DBA announced that it is partnering with NetByTel, a company with telephone self-service solutions. The partnership aims to accelerate availability of NetByTel's portfolio of hosted voice recognition solutions to current and future Contactual customers.
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| Stock Index |
| RealMarket |
41.74
|
0.02%
|
| Stock Index: | Tell me more |
| Dow Jones | 10,649.92 | -0.52% |
| Nasdaq | 2,135.20 | -0.51% |
| S&P 500 | 1,194.20 | -0.75% |
 |
| Amdocs | 24.85 | -.30 |
| APAC | 1.66 | -.01 |
| Apropos | 3.54 | .02 |
| Ask Jeeves | 26.38 | .00 |
| Aspect | 10.82 | -.10 |
| Astea | 7.45 | .33 |
| ATG | 1.01 | -.05 |
| AVAYA | 17.73 | .58 |
| Blue Martini | 2.89 | .00 |
| Broadvision | 2.71 | -.01 |
| chinadotcom | 4.13 | .02 |
| Chordiant | 2.04 | -.12 |
| ClickSoftware | 2.42 | .06 |
| Convergys | 14.90 | .47 |
| E.piphany | 4.30 | -.05 |
| eLoyalty | 5.36 | -.15 |
| Epicor | 14.64 | .14 |
| eOn | 2.47 | .15 |
| Firstwave | 1.89 | -.01 |
| HP | 20.96 | -.09 |
| ICT Group | 9.70 | -.12 |
| Interact Intell | 4.40 | -.05 |
| Interv Brite | 12.50 | .11 |
| KANA | 1.88 | .01 |
| LivePerson | 3.08 | .11 |
| Motive | 10.52 | -.44 |
| NCR | 68.66 | -.83 |
| NICE | 28.07 | .24 |
| Nortel Networks | 3.49 | -.07 |
| Onyx Software | 3.06 | -.07 |
| Oracle | 13.98 | -.11 |
| Pegasystems | 7.80 | .10 |
| PeopleSoft | 26.39 | .00 |
| Rainmaker | 1.05 | -.01 |
| RightNow | 17.37 | .73 |
| salesforce.com | 16.10 | -.28 |
| SAP | 43.05 | -.79 |
| Selectica | 3.38 | -.10 |
| Sento | 5.35 | .05 |
| ServiceWare | .48 | .00 |
| Siebel | 9.97 | .01 |
| Sitel | 2.47 | .01 |
| SPSS | 15.21 | -.42 |
| SupportSoft | 6.78 | .32 |
| Sykes | 6.92 | -.02 |
| Tekelec | 19.60 | -.08 |
| Teletech | 9.37 | -.27 |
| Verint | 35.85 | -.09 |
| Vignette | 1.33 | -.03 |
| ViryaNet | 2.77 | .03 |
| West Tel | 34.59 | -.50 |
| Witness | 16.14 | .74 |
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| As of close
12/17/04
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