CosmoCom Launches CosmoVantage
CosmoCom announced the launch of its CosmoVantage Market Success Program. The program is designed to guide network service providers through the process of deploying a successful contact center on-demand service.
Jaguar Completes Cash Offer For FirePond
Jaguar Technology Holdings and FirePond announced a successful completion of the cash tender offer by a subsidiary of Jaguar Technology Holdings for the outstanding shares of common stock of FirePond at $3.16 per share in cash. Jaguar Technology Holdings holds 90.3% of FirePond's total shares outstanding, including shares accepted for payment in the tender offer and shares acquired pursuant to the exercise of the top-up option granted in the Agreement and Plan of Merger between Jaguar Technology Holdings, Fire Transaction Sub and FirePond. (about Firepond)
Onyx Pulls Proposal To Acquire Pivotal
Onyx announced that is has withdrawn its proposal to acquire Pivotal Corporation. Separately, Onyx announced a migration program for Pivotal customers. The program enables customers to trade their existing Pivotal licenses for licenses of Onyx Enterprise CRM 4.5.
Siebel CRM OnDemand Selected By oDesk
Siebel Systems announced that oDesk is currently deploying Siebel CRM OnDemand to help manage customer account data, track and forecast sales opportunities, report sales status within the organization, and analyze key sales trends and opportunities. oDesk is participating in an early adopters program of Siebel Systems' new hosted offering, Siebel CRM OnDemand, specifically designed to meet the growing market demand for customer relationship management. (about Siebel)
Autonomic Computing Goes Mainstream With RTSM
SupportSoft announced the availability of a new white paper which asserts that autonomic computing is no longer just a vision for IT organizations, but a practical reality for computing users of all kinds that are benefiting from new software technologies. SupportSoft conceived its self-healing client software at the company's outset by trying to answer one simple but profound question: "If computers are so smart, why can't they fix themselves?" (about SupportSoft)
Interior Health Authority With Business Objects
Business Objects announced that the Interior Health Authority of British Columbia has made Business Objects its enterprise business intelligence standard. Using Business Objects solutions, Interior Health will provide self-service reporting, analytics, and individual performance metrics to its management team. Interior Health will rely on Business Objects to gain important insight into their operational and financial management data.
Texas Comptroller Selects Group 1 Software
Group 1 Software announced that the Texas Comptroller of Public Accounts has selected Group 1's GeoTAX solution to automate the tax jurisdiction assignment process in the state. As the chief financial officer of Texas, the Comptroller collects taxes and fees owed the state and recommends ways of streamlining state government and making it smaller, smarter and faster. GeoTAX will provide the Comptroller's office with a comprehensive suite of tools to standardize addresses and append accurate state, county, municipal place, and special tax jurisdiction information to customer address records.
Positive Software Lawsuit Dropped
Positive Software Systems announced that Austin Logistics Incorporated (ALI) dropped its trademark suit against Positive Software Systems after losing a preliminary injunction proceeding in Texas state court. (about Positive Software)
Financial Statement Services With Exstream
Exstream Software announced that Financial Statement Services is using its Dialogue software to expand capabilities in its two production facilities located in Santa Ana and San Diego, California. With Dialogue, FSSI is providing enhanced marketing opportunities for clients interested in leveraging their databases to create personalized statements and invoices that include relevant graphics and targeted messages for cross-selling additional products and services.
etalk Continues Expansion In South American
etalk announced a partnership with Anew e-Business Distribution, c.a., a privately held Venezuelan company with operations in Venezuela, Colombia, Ecuador, Peru and Bolivia. Anew will join etalk's Worldwide Business Partner Program, reselling etalk's solutions in the expanding South American contact center market. Additionally, Anew will provide training and support services for etalk end users. (about e-Talk)
Universities Embrace RightNow
RightNow Technologies announced more than 50 leading universities across the world are adopting RightNow's solutions to optimize student recruitment and retention, while reducing administrative costs. By implementing RightNow solutions, these universities built centralized and responsive information centers that answer current and prospective students' questions quickly, via the web, email and phone. (about RightNow)
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