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CDC Software Proposal To Acquire Pivotal
CDC Software announced that it has made a conditional proposal to acquire Pivotal Corporation by way of either an all-cash or a cash-and-stock transaction. Under the terms of the proposal, which was submitted by letter to the board of directors and the special committee of Pivotal, Pivotal shareholders will be allowed to choose to receive either US$2.00 in cash or US$2.14 in cash and shares for each common share of Pivotal, representing a premium of over 20% in excess of the publicly announced offer made by the Oak/Talisma Group and over 7% in excess of the publicly announced offer made by Onyx Software Corporation.
CitiStreet Expands Verint Solution
Verint announced that CitiStreet has expanded its ULTRA Intelligent Recording solution in support of important customer service initiatives. ULTRA Intelligent Recording drives total quality by enabling organizations of all sizes to capture customer interactions and extract actionable intelligence from telephone, Voice-over-IP, email, chat or agent assisted co-browsing contacts. (about Verint)
University Of Miami Deploys RightNow
The University of Miami is deploying RightNow's solutions to improve the quality of services it delivers to its constituencies and to reduce administrative costs. RightNow will provide students and university employees with a centralized online knowledge base where they can find immediate answers to their questions about the university's policies and procedures. RightNow will also provide advanced management for the university's growing volume of email inquiries. (about RightNow)
Riggs Bank Goes Live With Onyx
Onyx and Crowe Chizek and Company announced that Riggs Bank has gone live with its new customer management initiative. Riggs chose Onyx Enterprise CRM as the core application for the implementation, rolling out to approximately 700 users across 48 branches, the inbound and outbound call centers, bank tellers, back office, corporate headquarters and data centers.
AIM technology Partners With IncentOne
AIM technology announced an agreement with IncentOne. The partnership combines AIM technology's AIMCall performance management application to IncentOne's Internet Award Center platform. This partnership aims to allow AIM customers to extend performance management capabilities by automating reward, recognition and incentive programs used by contact center managers to inspire agents. (about AIM Technology)
Vodafone With Amdocs
Connex and Amdocs announced that Connex has deployed the Amdocs Enabler product for convergent billing of voice and data services in both wireless and IP environments. Amdocs Enabler was implemented together with pre-integrated complementary products including provisioning, partner relationship management, eCare, resource management, and accounts receivable - - all components of the Amdocs Integrated Customer Management portfolio. (about Amdocs)
Edify And Datria Join Forces
Edify and Datria announced they have entered into a new marketing agreement that will extend and enhance their current offerings in the speech-enabled field service marketplace. The agreement enables organizations to combine Edify's open-standards platform with Datria's field service applications in a solution. The combination of Edify's technology and Datria's applications means customers can improve field service productivity while reducing operating costs and maintaining the flexibility of an open-system solution.
Aprimo Receives Validation
Over 30 senior European marketers from 20 financial services organizations, including the top 5, convened at a roundtable on October 29 in London to discuss best practices in the enhancement of marketing performance. Among the presenting companies at the meeting, which was sponsored by Aprimo, Incorporated, were John Radcliffe, vice president and research director of Gartner, and the senior vice president of marketing operations for one of the world's largest financial institutions. Showcased at the meetings were several Aprimo products that help companies improve their bottom line. (about Aprimo)
eOn Communications Announces Financials
eOn Communications reported financial results for the first quarter ended October 31, 2003. Revenues for the quarter increased 42% to $5,039,000, compared with $3,555,000 for the same period last year. Net income for the first quarter was $330,000, or $0.03 per share, compared with a net loss of $1,262,000, or ($0.10) per share, in the prior-year period. (about eOn)
Blue Pumpkin Named In Study
Blue Pumpkin announced its standing as one of the top market leaders in the latest study by Saddletree Research. Entitled "The U.S. Workforce Management Software Market: 2003-2007", the report establishes Blue Pumpkin as an industry leader in the current market and, consistent with other industry analyst findings, ranked the company within two percentage points and closing on the market share lead in 2002. (about Blue Pumpkin)
Tekelec Included In B2 100
Tekelec announced its inclusion in Business 2.0's second annual B2 100, the magazine's ranking of the fastest-growing technology companies. Tekelec ranked 79th on the list. To qualify for the B2 100, companies had to meet financial requirements. (about IEX)
|
| Stock Index |
| RealMarket |
38.25
|
-0.54%
|
| Stock Index: | Tell me more |
| Dow Jones | 9,624.16 | -0.90% |
| Nasdaq | 1,881.75 | -1.48% |
| S&P 500 | 1,034.15 | -0.92% |
 |
| Amdocs | 23.14 | -0.3 |
| APAC | 2.57 | 0 |
| Applix | 3.77 | 0 |
| Apropos | 3.97 | 0.05 |
| Ask Jeeves | 16.92 | -1.21 |
| Aspect | 13.45 | 0.08 |
| Astea | 2.35 | -0.11 |
| ATG | 1.45 | -0.07 |
| AVAYA | 13.17 | -0.21 |
| Blue Martini | 5.27 | -0.1 |
| Broadvision | 4.49 | -0.1 |
| Chordiant | 3.9 | -0.05 |
| ClickSoftware | 4.05 | 0.15 |
| Convergys | 15.04 | -0.22 |
| Concerto | 11.96 | 0.01 |
| E.piphany | 7.08 | -0.1 |
| eGain | 2.5 | -0.07 |
| eLoyalty | 3.5 | -0.1 |
| Epicor | 11.2 | 0.11 |
| eOn | 2.9 | 0.07 |
| Firepond | 3.12 | -0.01 |
| FirstWave | 5.55 | -0.02 |
| Group 1 | 16.72 | -0.43 |
| HP | 21.65 | -0.35 |
| ICT Group | 13 | -0.03 |
| Interact Intell | 3.9 | -0.11 |
| Interv Brite | 9.8 | -0.16 |
| KANA | 2.91 | -0.14 |
| LivePerson | 6 | 0.24 |
| NCR | 32.95 | -1 |
| NICE | 24.31 | 0.21 |
| Onyx Software | 4.21 | 0.01 |
| Oracle | 11.81 | -0.28 |
| Pegasystems | 7.36 | 0.11 |
| PeopleSoft | 20.35 | -0.44 |
| Pivotal | 2.06 | 0.21 |
| Primus | 4.13 | 0.24 |
| Rainmaker | 1.36 | -0.04 |
| SAP | 36.73 | -0.73 |
| Selectica | 4.45 | 0.1 |
| Sento | 3.3 | 0.05 |
| ServiceWare | 0.59 | 0 |
| Siebel | 12.56 | 0 |
| Sitel | 1.78 | -0.07 |
| SPSS | 17.13 | -0.36 |
| SupportSoft | 12.29 | 0.28 |
| Sykes | 9.25 | -0.15 |
| Tekelec | 15.641 | -0.299 |
| Teletech | 9.2 | 0.13 |
| Verint | 20.83 | 0.16 |
| Vignette | 2.27 | 0.01 |
| ViryaNet | 6.08 | 0.08 |
| West Tel | 23.63 | -0.04 |
| Witness | 7.78 | -0.26 |
 |
| As of close
11/18/03
|
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