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Customer First Call Centers Announces TeeBop.com
Customer First Call Centers announced the formation of TeeBop.com, a website designed to enhance customer satisfaction and retention by providing an online source for hard-to-find and discontinued products. Consumers can purchase products 24 hours-a-day online at www.TeeBop.com. more »

NetTracker Integrated With SalesLogix
Sane Solutions and Best Software announced that Sane has joined the SalesLogix Technology Partner program to add NetTracker online behavior intelligence to SalesLogix. Sales forces using SalesLogix will now have the ability to view their sales contacts' online behavior, loaded from the NetTracker Web data warehouse, within the SalesLogix user interface for enhanced customer intelligence. more »

The Primas Group Introduces Product Line
The Primas Group introduced it's new CTI "Primas-LinkScope" product line- Primas-LinkScope CTI Analyzer, Primas-LinkScope CTI Monitor, Primas-LinkScope Monitor Services, and Primas-LinkScope Dashboard. Primas-LinkScope Suite delivers solutions that allow call center operations and IT management to pro-actively analyze CTI and PBX interfaces to find root causes of CTI problems.

DataDirect Technologies Deploys PeopleSoft CRM
PeopleSoft announced that DataDirect Technologies implemented PeopleSoft Customer Relationship Management (CRM) in 120 days. The new PeopleSoft CRM solution was integrated with DataDirect Technologies' existing PeopleSoft Financial Management and Supply Chain Management applications. more »

Azerity With ProChannel 6
Azerity announced the availability of ProChannel 6. The new release brings 29 modules to market and incorporates a number of key industry best practices: Sales Forecasting, Advanced Multicurrency and Advanced Security Filtering.

China Netcom Corporation Standardizes On Siebel
Siebel announced that China Netcom Corporation (CNC) has selected Siebel Communications to manage 31 contact centers and 150 retail offices across the People's Republic of China. Designed to enhance operational efficiency and drive competitive advantage, Siebel Communications will guide CNC's service professionals throughout the customer contact life cycle with product information and customer profiles, enabling professionals to provide service and increase customer satisfaction and loyalty. more »

Peregrine Completes Chapter 11 Reorganization
Peregrine Systems announced that it has completed all requirements for emerging from bankruptcy court supervision under Chapter 11 and will implement its confirmed Plan of Reorganization. Peregrine's restructuring plan provides full recovery by many creditors, a substantial equity stake in the reorganized company to existing shareholders and sustains the company's business in enterprise software.

Rockwell FirstPoint Contact Takes One Small Step For Man
Rockwell FirstPoint Contact announced it selected two teachers from the state of Illinois to attend the U.S. Space Camp, a week-long experience designed to develop new methods for building student interest in the study of technology. Participants in the program were chosen on their ability to incorporate the week's experience into their regular educational curriculum. more »

Midsize Law Firm Selects InterAction 5
Interface Software announced that the Chicago-based law firm, Much Shelist Freed Denenberg Ament & Rubenstein, P.C. (Much Shelist), has selected InterAction 5 to support the firm's aggressive growth and client service initiative. The 90-lawyer middle market firm, which has a national business and litigation practice and a growing international practice, is implementing InterAction 5 to support its modernization plan, which includes an aggressive growth and client service initiative.

Gartner Technology Demand Index Report
Early signs exist that IT spending will strengthen in the second half of 2003, which provides the necessary first steps for a turnaround in IT spending for 2004, according to the Gartner Technology Demand Index, an index included in a monthly economic indicator service launched by Gartner.

Ask Jeeves Executives Stock Sale Plans
Ask Jeeves announced that five of its executive officers, including George A. "Skip" Battle, CEO, Steve Berkowitz, President, and Steve Sordello, CFO, and four of its directors (including Mr. Battle) entered into separate 10b5-1 sales plans for the purpose of selling certain predetermined amounts of their Company stock holdings. Under the plans, the executive officers and directors may sell up to an aggregate of approximately 1,600,000 shares of Common Stock, subject to certain predetermined minimum price conditions, from August 18, 2003 through August 18, 2004.  more »

• Shaw Industries Selects MicroStrategy
  
• har*GIS Chooses SYWARE