Wednesday, August 13, 2003

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Today's News

Carlson Marketing Group To Acquire Peppers & Rogers Group
Carlson Marketing Group announced it has entered into an agreement to acquire Peppers & Rogers Group. Together, Carlson Marketing and Peppers & Rogers Group will help global Fortune 500 companies accelerate the development and execution of their customer-based business initiatives to grow the overall value of their customer base and drive increased business results.
 more »

Primus To Acquire Broad Daylight
Primus announced that it has reached an agreement to acquire Broad Daylight, an e-service software developer specializing in solutions for customer and employee self-service. Under the terms of the agreement, Primus will purchase Broad Daylight for 2,090,000 shares of Primus common stock, plus cash equal to the value of 110,000 shares of Primus common stock.
 more »

Epicor With New Enhancements
Epicor announced the delivery of several new enhancements to its solution for wholesale distributors, Epicor for Distribution. These enhancements, designed specifically for distributors providing third-party logistics (3PL) services, aim to help companies streamline operational efficiencies while improving the level of service they provide to their customers.
 more »

Nuasis And IEX Partner
Nuasis announced it has joined IEXchange Partner Program for IEX as a business partner. As part of this agreement, the two companies will collaborate on sales and marketing opportunities where their combined solutions will strengthen the value of their products to customers.
 more »

Antenna Software Partners With Amdocs
Antenna Software announced that it has partnered with Amdocs to market and resell Antenna's A3 for ClarifyCRM to Amdocs ClarifyCRM customers. This reselling agreement enables Antenna A3 for ClarifyCRM to be marketed as an Amdocs mobile field service offering.
 more »

UniPress Wins Award
UniPress Software announced that it has received the 2003 Customer Relationship Management (CRM) Excellence Award from Customer Inter@ction Solutions magazine. The award recognizes innovative CRM products and services that enhance the relationship between businesses and their clients.
 more »

Acxiom Works With Switchboard
Switchboard Incorporated has implemented Acxiom Corporation's InfoBase Telephone Directories (IBTD) to help broaden its market leadership by enabling yellow pages publishers, newspaper publishers, internet portals, businesses and consumers to connect with each other. Switchboard Incorporated is a pioneer of locally oriented business searching, interconnecting consumers searching for specific products and services with the merchants that provide them.



Siebel Analytics Highlighted
Siebel announced that the Pacific Crest Technology Forum will feature a presentation by Duane Cologne, Senior Director, Siebel Analytics, at 4:15 p.m. MDT on Aug. 12, 2003, in Vail, Colo. Cologne will discuss the product strategy and rapid growth of Siebel Analytics -- an analytics solution that provides users with actionable customer and business insight and is tailored to the unique requirements of more than 20 industries.
 more »


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Amdocs20.70+0.62
Apac Cust Svc 2.78+0.23
Applix Inc 2.03+0.00
Apropos Tech 3.19-0.09
Ask Jeeves Inc 16.59+1.40
Aspect Comms 7.96-0.04
Astea.82+0.00
ATG2.12+0.20
AVAYA9.50+0.25
Blue Martini3.96+0.06
Broadvision 4.95+0.22
Chordiant Sftwr 3.00-0.12
ClickSoftware1.82-0.02
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Concerto Sftwr9.35-0.15
E.piphany Inc 4.92+0.15
eGain Comms Cp .50-0.12
eLoyalty Corp 3.42+0.00
Epicor7.25-0.08
eOn Comms1.90+0.12
Firepond Inc 3.12+0.00
FirstWave7.10-0.14
Group 1 Software16.85+0.04
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ICT Group Inc9.72+0.22
Interact Intell 2.93+0.02
Interv Brite 6.32-0.08
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KANA2.95+0.04
LivePerson Inc 2.75-0.01
NICE14.66+0.39
Onyx Software 3.50+0.20
Oracle12.16+0.48
Pegasystems Inc 7.02-0.12
PeopleSoft16.98+0.39
Pivotal Corp 1.31+0.10
Primus Knowldge 1.16-0.03
Rainmaker Sys .83+0.03
SAP28.01+0.19
Selectica Inc 3.33-0.02
Sento2.92-0.08
ServiceWare.55-0.04
Siebel Systems 9.34+0.24
Sitel Corp 1.32-0.02
SPSS17.60+0.45
SupportSoft7.42+0.41
Sykes Enterpris 6.29-0.20
Tekelec14.50+0.36
Teletech Hldgs 3.64-0.12
Verint21.71+0.09
Vignette Corp 2.16+0.00
ViryaNet2.25-0.14
West Teleserv 23.63+0.29
Witness Systems 4.77-0.06
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