Friday, March 7, 2003

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Today's News

Interface Software Announces InterAction 5 Migration Service
Interface Software announced the introduction of a new migration service that provides customers of Siebel Systems' Janna Enterprise Suite a cost effective migration path to Interface Software's InterAction 5 - a CRM solution for investment banks, asset management firms, private equity firms and similar relationship-based financial services organizations.



Salesnet New Ability
Salesnet announced the ability to integrate with Qualté's online customer service technology. Our partnership with Qualté gives customers the flexibility to add a CSS (Customer Service Solution) component when they need it - whether it's after they've addressed their sales challenges or in parallel.



Blue Martini And IndustryWeek Study
Blue Martini Software in association with IndustryWeek announced the results of a study of more than 2,500 manufacturers. The study focused on capital expense budgets and technology spending for 2003. The most promising finding was that in the face of current economic and political uncertainty, more than half of all respondents, 59 percent, expect to increase or maintain their budgets in 2003. The study also revealed that most manufacturers are currently experiencing delayed customer purchasing decisions and a decrease in orders due to concerns over a possible war with Iraq.



Siemens Deploys CRM From SAP
SAP and Siemens announced that Siemens mobile has implemented mySAP Customer Relationship Management (mySAP CRM) as a tool for its global marketing activities. With the marketing analytics and campaign management capabilities of mySAP CRM, Siemens mobile can now define market segments, expand its reach to end customers, and execute its marketing campaigns by enhancing collaboration between the company and its local marketing bureaus.



Siemens With ServicePower
Siemens has extended the deployment of ServicePower's workforce optimization software, SERVICEPower, into its field operations. Having acquired the metering businesses for both the Eastern and East Midlands Electricity Regions in the UK, Siemens inherited businesses operating two different scheduling software solutions.
 more »

Vignette Powering eGovernment
Vignette announced that the state of Georgia is using Vignette content management solutions for its recently launched statewide portal, www.georgia.gov. GTA selected Vignette content management solutions for their ability to manage the entire content lifecycle and empower individual agencies and content owners to manage content using familiar desktop productivity tools.



Kaidara Software Secures Funding
Kaidara Software announced that it has secured an additional $ 4.3 million to finalize its $ 8.6 million series B round of funding. Digital Networks, a pan-European venture capital firm backed by leading institutional investors in Europe and the United States, joined existing investors CDC Innovation Partners, ACE Management, Financière de Brienne, Galileo Partners and LCF Rothschild Venture Partners, to close the company's second round of funding on an accelerated schedule, following Kaidara's successful attainment of key milestones.



FINEOS Into German Market
FINEOS announced its first move into the German market with the sale of its life and pensions distribution and servicing system, FINEOS Life Front Office, to Canada Life. The deal will see Canada Life Assurance (Ireland) Limited expand on its current licensing agreement with FINEOS to service the insurer's German-based business.



TSYS Selects Exstream Software
Exstream Software announced that its Dialogue software has been selected by TSYS, a global transactions processor, to personalize its more than 100 million statements produced monthly and significantly speed time to market by producing the statements in half the time it previously took. TSYS will implement Dialogue to build statements with marketing and informational messages targeted to the household level for the purpose of strengthening brand loyalty and cross-selling different bank products.



Siebel Receives Honors
Siebel reported that it has received top honors in the Consumer Goods Technology (CGT) Magazine 2003 Best of Breed survey. Siebel Systems captured the top spot in the customer relationship mangement (CRM) category and led the Trade Promotions category for the second year in a row, receiving an even higher score for customer experience this year than last.
 more »

Third Annual Portal Excellence Awards
DCI is pleased to present the Third Annual Portal Excellence Awards, taking place at The Enterprise Portals & Web Services Conferences, April 15-17, at The Fairmont Hotel in San Francisco. Judged by leading industry analysts, consultants and editors, the awards will honor world-class customer portal applications that provided significant business benefits and utilized leading-edge portal technologies in 2002.




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