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IFSD Launches
US finance companies looking to set up operations overseas were given a welcome boost with the US launch of the Glasgow, Scotland-based International Financial Services District (IFSD), a finance-specific, pre-equipped business area, designed for global finance firms. Key highlights of the IFSD include a State of the Art Network Infrastructure, including high-speed Internet access; web-enabled customer contact centers; Internet data center applications; Next Generation ATM switching technology; and resilient fiber ducts and exchange capacity, sufficient to cope with finance company demands.

GMT Planet 8.10 Adds Features
GMT announced the release of GMT Planet 8.10. Focused on scheduling for work that is time-sensitive but has a greater response timeline, such as email, outbound calling, and check processing, the release provides workforce optimization for both contact centers and back office operations.

Silverpop Acquires Epigraphx
Silverpop announced the acquisition of Epigraphx, a provider of sophisticated e-mail marketing solutions. The acquisition provides Silverpop with increased market share and a solid leadership role in the e-communications space.

Group 1 Enhances Solution
Group 1 Software announced the latest release of CODE-1 Plus International, its global address data quality solution. CODE-1 Plus International now incorporates postal data for over 120 countries, enabling users to validate and correct address information.

Eyretel Meets Requirement
Eyretel announced that its Contact Store IP software recording system has achieved the resilience and redundancy required by banks, emergency services, contact centers and government offices. With over 100 installations in IP Telephony environments in a wide variety of industries, Eyretel's Contact Store IP product is capable of delivering reliable recording, together with quality and analysis applications for financial trading and contact center environments. more »

Hipbone Teams With Trans Cosmos
Hipbone announced a partnership with Trans Cosmos. Through this agreement, Trans Cosmos will supply eBusinesses in Japan, Korea and China with localized versions of Hipbone's Synetry contact center solutions, extending the company's leadership in web-based interaction applications to the growing Asian marketplace.

Chordiant Software To Present
Chordiant announced that it will present at the Fifth Annual Needham Growth Conference. The Chordiant presentation will be made by Sam Spadafora, Chairman. The presentation can be accessed live via an audio webcast - an "audio" webcast only. more »

SAP Helps Automotive Suppliers
SAP announced that automotive suppliers in various sectors-from seat heaters to tires to transmissions-are using mySAP Automotive to reduce inventory and manufacturing costs while improving customer service. Industry leaders deploying the solution include The Robert Bosch Group, Honeywell, Kongsberg Automotive, ZF Friedrichshafen, Thyssenkrupp Budd Company, Brose, and Toyo Tires.

Entegrity Solutions Selects Rainmaker
Rainmaker Systems announced that Entegrity Solutions has selected Rainmaker's Quick-Start program to renew and reactivate service contracts for DCE/DFS software on Tru64 Unix systems. Rainmaker's programs will focus on renewing expiring service contracts and reactivating former customers with the goal of both restoring ongoing services revenue and increasing customer loyalty.

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