Tuesday, December 17, 2002

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Today's News

PeopleSoft Delivers Project Portfolio Management
PeopleSoft announced the availability of Project Portfolio Management, a new analytic solution within its Enterprise Service Automation (ESA) suite. PeopleSoft also announced availability of the ESA Warehouse, a central data repository and reporting and analysis tool that delivers a view of project data. The new solutions aim to enable companies to prioritize project investment decisions and consolidate data for more accurate insight into project, resource, and expense costs.
 more »

FrontRange Solutions Ships Solution
FrontRange Solutions announced that GoldMine CustomerIQ for Wealth Management is now available. This product has an array of features designed for investment, brokerage and asset management firms seeking to help customers maximize their financial holdings.
 more »

UniPress Adds Support For Oracle Databases To FootPrints
UniPress Software announced that FootPrints now supports the Oracle database platform on Sun Solaris and Linux. The new FootPrints for Oracle solution provides use of Oracle as the FootPrints database repository, enabling organizations to leverage their investment in Oracle and improve the performance, reliability, and scalability of their online help desk and support operations.
 more »

Sybase And HP Strengthen Alliance
Sybase and HP announced an expansion to their alliance that will provide customers with greater choice for implementing a high-performance, cost-effective data management solution. The companies plan to provide customers with a solution comprising Sybase's enterprise-class, relational database management system (RDBMS), Adaptive Server Enterprise (ASE), running on HP-UX and Red Hat Linux operating systems powered by HP's Itanium 2-based servers.
 more »

Broad Daylight Introduces Software
Broad Daylight announced the release of international versions of its Web-based customer service software. The company's flagship eService suite, Broad Mind, is now available in 15 European and Asian languages, allowing companies to provide cost-effective online service to a global audience.



divine Relationship With Movielink
divine announced the company's roles in the online movie rental service launched last month by Movielink. The service offers broadband Internet users in the United States the opportunity to rent and download a wide selection of feature-length major motion pictures.
 more »

SSPA Community Members Increase
The Service & Support Professionals Association (SSPA) announced that the SSPA community membership base has grown to over 20,000 members, an increase of 82% since the beginning of 2002.
 more »

ICT GROUP Updates Financial Guidance
ICT GROUP announced that revenues for the fourth quarter of 2002 are expected to meet the Company's previously stated guidance of $76 million to $78 million, however it currently expects earnings from operations to be in the range of $0.13 to $0.16 per diluted share before restructuring and other charges described below.
 more »

Gas Malaysia With ATG
ATG announced that Gas Malaysia has deployed ATG Portal as the foundation for the re-launch of GasMalaysia.com. The deployment has transformed the portal into an interactive customer service portal that will serve as the lynchpin for Gas Malaysia's ambitious CRM initiative.




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