Tuesday, December 10, 2002

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Today's News

PeopleSoft CRM For High Technology
PeopleSoft announced the general availability of PeopleSoft CRM for High Technology. PeopleSoft CRM for High Technology is a CRM solution with a flexible architecture, integration capabilities, pre-built data models, best practices, and workflow that addresses the specific needs of high technology companies.
 more »

Epicor Completes Acquisition Of Clarus
Epicor announced the completion of its acquisition of certain intellectual property, strategic assets, and key staff of Atlanta-based Clarus. The transaction, valued at approximately $1 million, extends Epicor's enterprise solutions by providing customers with an advanced set of supplier relationship management (SRM) solutions covering Web-based procurement, sourcing, online invoicing and payment (settlement).
 more »

HP With Microsoft
HP announced that it has joined the Microsoft Visual Studio .NET Integration Program. Specifically, HP will build and integrate XML Web services developer tools and components into Visual Studio .NET, an industry-leading application development environment.
 more »

Motive Announces Enterprise Service Solution For Storage Networks
Motive announced the availability of its Enterprise Service Solution for Storage Networks. The solution aims to enable storage vendors and service providers to offer remote service and support for storage area networks to improve service levels, uptime and customer satisfaction, while reducing support costs and total cost of ownership. Motive also announced that VERITAS Software has purchased the solution.
 more »

Orlando Magic Scores With FrontRange
FrontRange in conjunction with its solutions partner Enterprise Computer Solutions (ECS) announced that the fan relations and retail division of the Orlando Magic professional basketball team has selected GoldMine Sales & Marketing to manage its customer service programs. Orlando Magic officials cited the software's rich functionality and ease-of-use as key factors in their selection.
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Kids Help Phone With Blue Pumpkin
Blue Pumpkin announced positive results from its implementation with Kids Help Phone - Canada's only national, bilingual, 24-hour, toll-free phone counseling, referral and Internet service for children and youth. With Blue Pumpkin, Kids Help Phone has been better able to address the real needs of its callers by ensuring the right number of professional staff are available to provide counseling on physical and emotional abuse, depression, suicide, relationships, health and well-being and other issues facing young people.
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SSPA Conference@San Diego Offer
The Service & Support Professionals Association (SSPA) announced the "Early-Bird" special offers for the SSPA Conference@San Diego. Not just one- but four different options are available for service and support professionals to save money or to receive a valuable gift, just for registering now.
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Airlines Reporting With MicroStrategy
MicroStrategy announced that Airlines Reporting Corporation (ARC) is helping approximately 10,000 of its customers save money and enhance efficiency and productivity by providing them with quick access to transaction data through its MicroStrategy-based extranet application. ARC used the MicroStrategy Business Intelligence Platform to build the ARC Document Retrieval System, which allows travel agents and carriers to access summaries and details of airline ticket transactions over the Web.



J.D. Edwards Expands Use Of Aprimo
J.D. Edwards and Company has upgraded its licensing contract of Aprimo Marketing. The new extended license will allow J.D. Edwards marketing professionals and company executives worldwide to utilize the Aprimo platform.
 more »


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Applix Inc 1.37-0.03
Apropos Tech 1.27-0.24
Ask Jeeves Inc 2.45-0.19
Aspect Comms 2.26-0.15
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ATG1.17-0.13
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eGain Comms Cp .26-0.02
eLoyalty Corp 3.75-0.24
Epicor1.60+0.02
eOn Comms.51+0.01
Firepond Inc 2.87-0.10
FirstWave11.22-1.71
Hewlett-Packard18.03-0.80
ICT Group Inc16.09+0.09
Interact Intell 3.10+0.00
Interv Brite 2.45-0.05
J.D. Edwards11.37-0.60
Kana Software 2.65-0.25
Liveperson Inc .70-0.04
NICE9.60-0.45
Onyx Software 1.85-0.16
Oracle10.53-0.75
Pegasystems Inc 6.00+0.05
PeopleSoft16.93-1.15
Pivotal Corp .73-0.12
Primus Knowldge .39-0.08
Rainmaker Sys 1.19+0.01
SAP19.65-1.26
Selectica Inc 2.58-0.03
Sento1.65-0.04
ServiceWare.55+0.00
Siebel Systems 7.68-0.62
Sitel Corp 1.54-0.11
SupportSoft3.47-0.03
Sykes Enterpris 3.35-0.20
Tekelec9.34-0.72
Teletech Hldgs 8.40-0.36
Vignette Corp 1.37-0.04
ViryaNet.84-0.01
West Teleserv 15.97-1.08
Witness Systems 2.95-0.29
As of close 12/09/2002
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