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FrontRange Announces New Version Of GoldMine
FrontRange Solutions announced the release of GoldMine 6.0 Business Contact Manager. The new version builds upon the company's GoldMine solution and features enhancements that deliver faster time-to-value for team-based organizations. more »

Ihance Announces Outlook-Salesforce.com Connector
Ihance announced the availability of the Outlook-Salesforce.com Connector, allowing users of Outlook to have their Salesforce.com contact records automatically updated with a record of each email sent.

HP Launches Customer Service Upgrades
HP announced three new consumer support initiatives designed to improve the overall customer service experience and offer alternatives for customers seeking support for their HP products. HP now offers fast customer access to speech recognition, Spanish language support and 24x7 support for all of its consumer computing, printing and digital imaging products. more »

Stanislaus County With eOn
eOn will implement its eQueue Multi-Media Contact Center Solution for Stanislaus County's Department of Child Support Services (DCSS). Stanislaus County DCSS is turning to eOn to help streamline its contact center processes and improve customer service. more »

MicroStrategy To Team With Oracle
MicroStrategy announced that it is teaming with Oracle to provide customers with a platform for building business intelligence applications. The combined solution of the MicroStrategy Business Intelligence Platform and Oracle9i Real Application Clusters offers a foundation for performing business intelligence applications that can help organizations enhance efficiency, productivity and customer relations. more »

RSA Security And Courion Set Standard
RSA Security and Courion announced a partnership that helps joint customers provision, secure, and manage trusted user identities and access privileges across e-business environments. The centerpiece of the partnership is integration between RSA ClearTrust Web access management software and Courion's AccountCourier user provisioning and PasswordCourier password management solutions, both of which are now certified as RSA Secured RSA ClearTrust Ready. more »

Nexternal And LivePerson Alliance
LivePerson announced an alliance with Nexternal Solutions, a developer of e-commerce software solutions. The alliance provides small businesses with a platform that combines hosted online ordering software with online chat tools.

Pivotal Opens Center In India
Pivotal announced the opening of Pivotal India, a wholly-owned subsidiary based in Bangalore. Pivotal's new facility will leverage the talent pool and development resources in India, and will employ people in areas such as research and development, professional services, and technical and sales support.

Land OLakes To Use J.D. Edwards
J.D. Edwards announced that Land O'Lakes has expanded its license agreement with J.D. Edwards to include J.D. Edwards Enterprise Resource Planning (ERP), as well as Supply Chain Management and Customer Relationship Management software. Additionally, Land O'Lakes has contracted with J.D. Edwards to lead the implementation and provide training and support on these software solutions.

• London Borough Of Southwark Choose ASC
  
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