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SSPA Launches Center Of Support
The Service & Support Professionals Association (SSPA) announced the opening of the new SSPA center of support at www.theSSPA.com that was created for professionals, managers and executives that make their living in the IT support services community. www.theSSPA.com is a resource specifically designed for the unique needs of support professionals. This virtual community creates a forum for constant interaction with peers, industry experts, technology vendors and much more. more »

RSA Security And PeopleSoft Partner
RSA Security announced a new integration project with PeopleSoft. RSA Security has integrated its RSA ClearTrust Web access management solution with PeopleSoft 8 to help enable joint customers to securely manage all applications and users from a centralized point. more »

Cibeo Announces Opportune CRM Flex Pricing
Cibeo Software, the makers of the Opportune CRM for small and mid-market businesses, unveiled a new pricing model designed to address the risks typically found in CRM implementations. New options include license fees that are paid after the completion of the implementation process, fixed-fee services, measured ROI guarantees, subscription payment plans, and an innovative "Opportune Appliance" all-inclusive CRM server.

Chordiant Expects To Meet Revenue Estimate
Chordiant announced it expects to meet the revenue consensus estimate for the third quarter ending September 30, 2002. For the third quarter 2002, the consensus estimate for revenue is $16.1 million. more »

Computer Society of South Africa With GoldMine
The Computer Society of South Africa (CSSA) has replaced a membership management system with GoldMine Sales and Marketing supplied by FrontRange solution partner, Pro-Formance. The GoldMine solution overcomes e-mail problems for the society and allows it to post invoices and receipts electronically. more »

webMethods with Pragmatech
Pragmatech Software announced that webMethods has successfully deployed two of its proposal automation products. As a result, webMethods will expand its use of The RFP Machine and RFP Express by implementing the solutions to enable its sales team to effectively manage its entire proposal process. more »

Eyretel Selected By Blue Cross And Blue Shield
Eyretel announced that Blue Cross and Blue Shield of Minnesota has selected their full suite of products for implementation in their contact center consisting of ten separate locations. This brings the number of Blue Cross Blue Shield centers using the Eyretel system to more than 30 nationwide. more »

Vignette and Epicentric Announce Portlet Library
Vignette and Epicentric announced the availability of the Vignette V6 Portlet Library for Epicentric Foundation Server. The portlet library enables joint customers to integrate and access Vignette-managed content across multiple Web sites and portals through the user interface of the Epicentric Foundation Server.

Edify To Present Session
Edify Corporation announced that Ken Waln, Edify CTO, will be presenting a technical session on customer self-service strategies at the Global Electronic Marketing Conference (GEMCON) 2002. The conference is being held at the Pointe South Mountain Resort in Phoenix, Arizona.

Epicor Wins Software Award
Start magazine honored Epicor with a Software Enabler Award at the 5th Annual Technology & Business (T&B) Awards ceremony. Epicor was recognized for providing superior solutions in technology and business along side customers Lakin General Corporation and DIX Metals, Inc., both winners of T&B Vertical Market Solutions Awards in the metal fabrication category for their implementations of Epicor's integrated manufacturing solution, Vantage. more »

• Raiffeisen-trade.com With KANA
  
• La Poste Group Chooses Siebel
  
• eGain Helps Virgin Mobile