Friday, August 16, 2002

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Today's News

Bytemasters Unveils New Reseller Program
Bytemasters announced the launch of a new Partner Program to aid in the reselling of their products and services, including their new Customer Relationship Management (CRM) solution Contact Master 2, Workgroups Edition.



Oracle To Provide ANZ With iLearning
Oracle announced that ANZ has selected Oracle iLearning as the delivery platform for its online learning service. The newly launched ANZ Online Learning Services will use Oracle iLearning to deliver its internally developed online learning content to financial organizations throughout Australia.
 more »

InterVoice-Brite Introduces Omvia
iVB Network Solutions announced the launch of Omvia Creator, a network-grade services platform for the creation, deployment and hosting of value-added Omvia applications, third party applications, and premium content services. Omvia Creator supports the most advanced capabilities including natural language recognition, variable rating and billing, and VoiceXML.



Tiger Food Brands With KID
Tiger Food Brands has implemented a data warehousing solution with the help of business intelligence specialist Knowledge Integration Dynamics (KID) to provide its users with a consolidated view of customers across the group. The branded food company has consolidated in order to improve its responsiveness to customer and consumer demand.



Watts Chosen By Covad
Watts Communications announced that Covad Communications has selected Watts to deliver customer and technical support to Covad's customer base. Covad selected Watts Communications for its ability to deliver high quality customer service and technical support for their customer base.



Gund Selects Cotelligent
Cotelligent announced that Gund has improved its product distribution system by using Cotelligent's JASware middleware as its mobile communications tool. JASware aims to enable the connection between a mobile workforce and the data contained in a company's enterprise systems.



Novell BPM For Government
Novell announced the availability of the Novell Business Process Management (BPM) Solution for Government, a solution that aims to enable governments to operate more efficiently and improve the services they provide to their citizens and local businesses. The Novell BPM Solution for Government automates time-consuming, paper-based internal procedures, as well as processes for handling citizen inquiries.



Sales Executive Joins Astea
Astea has named John Reed as vice president of North American sales. As a senior executive, Reed will add his industry expertise to Astea's sales program to help drive the company's revenues and market share.
 more »


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