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DQ Now Data Quality Product
DQ Now announced a new product, DQ Now, that is designed to reduce the time and effort required to improve data quality. DQ Now's tools aim to provide a clear view of the data and an open window into the process of correcting problems and removing duplicates. DQ Now corrects data quality problems using embedded domain knowledge controlled by user-selected options.

Aprimo Marketing 5.0 Announced
This release, which includes new enhancements across each of the seven modules in the platform, was built upon customer input and feedback. Each module in the suite includes feature functionality upgrades designed to improve marketing productivity and success. Platform-wide, Aprimo Marketing 5.0 delivers a new "role-based interface" that gives each user their own view into the system specific to their needs. more »

1to1 Helps Turn Privacy Practices Into Profit.
Peppers and Rogers Group announced a new online publication, INSIDE 1to1: Privacy. Introduced to "opt-in" subscribers in March, INSIDE 1to1: Privacy is a bi-weekly e-newsletter that will provide a global perspective to the privacy space and is dedicated to helping executives leverage the business of privacy. The publication includes the latest privacy news, regulations, and actionable strategies from Peppers and Rogers Group experts on how to turn sound privacy practices into profit. more »

VoiceCue Announces Prepaid Mobile Payment Solution
VoiceCue announced the commercial availability of a prepaid mobile commerce payment solution which functions as an add-on capability for the company's Intelligent Network Stored Value Manager. A key component of the prepaid solution is the ClearMode m-commerce payment clearinghouse from Wmode (pronounced "double-you-mode"). VoiceCue and Wmode partnered in the development of the prepaid solution, which will be demonstrated at Wmode's booth at the CTIA Show in Orlando, Fla. March 18 - 20, 2002.

AllianceEnterprise Laptop For Service
Astea announced that healthcare organizations prefer the Company's AllianceEnterprise CRM Suite with its Alliance Laptop for Service mobile option. Mobile CRM solution aims to enable technicians' independent service response and traceable service records that can be uploaded to an enterprise database. more »

PowerHelp Millennium For Outsourcers
Vertical Solutions announced that PowerHelp Millennium is a solution for outsourcing and service provider environments. PowerHelp Millennium is a net based full cycle CRM solution for internal and external environments. more »

First Data Invests In Call Centre
First Data Europe has placed an order with Knowledge Management Software for new software technology. First Data Europe expects to improve customer service for its card issuers and the millions of consumers who use its services.

PTC Announces Strategy
PTC outlined its efforts to deliver interoperability with other enterprise applications in support of Product First, its recently announced business strategy to spur growth in the manufacturing sector. Today's interoperability announcement includes a partnership with another leading Product Lifecycle Management vendor, the announcement of a new partner program, and a review of PTC's direct data integration solutions.

Aerus Electrolux Selects Aradiant
Aradiant announced that it's "Servistreamsm" product was selected by Aerus Electrolux to provide customer service during non-business hours. The partnership aims to enable Aerus Electrolux to extend their hours of operation giving their customers the option to contact customer service at their desirable time enhancing their overall service experience.

• Kraft Credit Union Selects Siebel
  
• IHS Support Solutions Name Change
  
• NUASIS Names VP
  
• iPIN Expands Executive Team
  
• Epsilon Appoints VP Of Marketing