Friday, November 30, 2001

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Today's News

Agiliti For CRM
xTech partnered with Agiliti to deliver eCRM applications to its customers as a service. The software-as-a-service offering aims to allow companies to avoid the high costs of purchasing and integrating CRM applications internally. Customers can benefit from leveraging Agiliti's infrastructure and business and marketing services to access xTECH's eCRM solution which includes Sales, Marketing, Call Center, Customer Support, Channel Partner and e-Commerce modules, along with a Microsoft Outlook interface that you can use either online or offline.



Oracle FastForward
Oracle announced the availability of FastForward Flows for Supply Chain Management (SCM), integrated products and services that allow companies to address planning, procurement, manufacturing, and order fulfillment business flows in as little as 90 days. FastForward Flows for SCM let companies take an incremental approach to implementing modules of the Oracle E-Business Suite according to specific business objectives and realize a rapid time-to-benefit.
 more »

KANA Announces New Funding
KANA announced that it has secured up to $55 million in equity financing consisting of an agreement for a private placement from Technology Crossover Ventures and a completed $10 million common stock financing from funds associated with Amerindo Investment Advisors.



KnowledgeBase Marketing Extends Xchange
Xchange announced an expanded relationship with KnowledgeBase Marketing, a Wunderman company and a provider of marketing information and CRM solutions. KnowledgeBase Marketing has incorporated Xchange's technology in its IMPACT product for more than a year, and will now be able to offer the solution through Wunderman's network of clients and prospects.



Sand Awarded Contract
Sand has been awarded a contract in excess of $2 million to construct a healthcare analytics infrastructure for the Centre de Recherche Clinique and Centre Hospitalier Universitaire de Sherbrooke in Quebec. This "infostructure" is part of a multi-center provincial research project coordinated by the McGill University Hospital Center and is supported by an award from the Canadian Foundation for Innovation.



Blue Martini Helps Worten
Worten announced the launch of its online shopping service. Worten's large range of products (over 15.000) plus hundreds of gift suggestions will also be available on the site. Blue Martini Software and e-business partner Enabler worked closely with Worten's business team to develop and implement the online solution.



Salesnet Introduces Data Capture
Salesnet announced the release of its latest product update - External Data Capture (XDC). The new functionality aims to allow companies to capture data from any lead generation channel including Web sites, intranets, emails, call centers, and marketing databases.



Chordiant To Deliver To Signal Iduna
Chordiant announced that Signal Iduna, an insurance group in Germany, has selected Chordiant's CRM software to optimize Signal Iduna's customer service.
 more »

Call One Deploys Altitude
Altitude Software announced that Call One has deployed Altitude Software's Multimedia Contact Centre Solutions for Sales, Marketing and Customer Service Operations. Altitude Software-enabled contact center aims to provide the 150 online consultants and administrators from Call One with the industry's latest capabilities in Web call-back and Collaboration, Computer Telephony Integration, Skills-based routing, Predictive dialing, Front-office application, Real-time monitoring and reporting.




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Service Trend
Stock Index
RealMarket59.22+3.91%
Stock Index:Tell me more 
Dow Jones09,829.42+1.21%
Nasdaq1,933.26+2.40%
S&P 5001,140.20+1.03%
Apac Cust Svc 3.00+0.42
Applix Inc 1.70+0.15
Apropos Tech 2.05+0.24
Ask Jeeves Inc 1.82+0.03
Astea.73+0.02
Aspect Comms 3.32+0.10
AVAYA11.24+0.57
Blue Martini1.58+0.02
Broadvision 3.23-0.02
Chordiant Sftwr 3.55-0.10
Convergys Cp 32.12-0.03
Davox Corp 9.00+0.00
Delano Tech Cp .50-0.03
E.piphany Inc 7.40-0.20
eGain Comms Cp 1.63-0.04
eLoyalty Corp .52+0.01
Firepond Inc .84-0.12
HNC Software21.53-0.23
ICT Group Inc15.98+1.28
Interact Intell 4.71-0.04
Interv Brite 14.80-0.11
Kana Comms 1.34+0.26
J.D. Edwards15.51+0.80
Liveperson Inc .36+0.00
NICE16.98-0.02
Nortel Networks7.52-0.01
Onyx Software 4.03+0.16
Oracle14.19+0.07
Pegasystems Inc 3.80+0.04
PeopleSoft36.49+0.78
Peregrine Sys 18.34+0.79
Pivotal Corp 4.15+0.15
Primus Knowldge .81-0.08
Rainmaker Sys .30-0.01
SAP30.30+2.18
Selectica Inc 4.05+0.18
ServiceWare.25+0.03
Siebel Systems 23.96+1.48
Sitel Corp 2.05+0.01
Support.com2.83+0.07
Sykes Enterpris 10.30+0.69
Syntellect 1.40-0.03
Teletech Hldgs 12.05+2.11
Vignette Corp 5.43+0.11
ViryaNet.60-0.03
West Teleserv 23.80+0.01
Witness Systems 12.55+0.24
Xchange.30-0.04
As of close 11/29/2001
  Chordiant

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