Previous Issue                                                                      About    Contact    Affiliations    Home                           

         

Welcome to RealMarket Today! Your concise source for the latest breaking news in CRM. RealMarket Today! is a free resource of RealMarket.

Subscribe or Refer a Friend for our newsletter (it's free) and receive a FREE online "CRM Readiness Assessment Tool" from Axon Consulting. Subscribe Now!

HNC Launches System
HNC Software announced the launch of Payment Optimizer, a predictive software system that identifies high risk health care claims before claims are paid. Payment Optimizer can help health insurers reduce the estimated average $100 billion lost each year in health care fraud and abuse.

British Airways With RightNow
RightNow announced that British Airways is implementing RightNow Web eService Center on its UK and US Web sites. In doing so, the airline aims to improve customer service by allowing the customer to obtain the information they require directly from BA.com. more »

EMC And Oracle Team
EMC and Oracle unveiled EMC Double Checksum, a software product that leverages Oracle's data integrity features for a safeguard against data corruption. With EMC Double Checksum, EMC is delivering a data integrity application under Oracle's new Hardware Assisted Resilient Data (HARD) initiative, a program designed to detect and prevent data corruptions before being written to disk. more »

Research Conducted For Selltis
Selltis released the results of a survey conducted for Selltis by Cahners In-Stat Group, sponsored by Industrial Distribution Magazine. The report, An Evaluation Of Sales Automation Needs and Tools, polled 1,300 Industrial Distribution subscribers on how they use technology to support a range of sales force activities. Among those surveyed, only 32% felt that their sales teams collaborate well or very well on sales-related topics and issues.

Sage Receives SCP Certification
Sage Software's customer service and support center has been re-certified by the Support Center Practices (SCP) program for the fourth consecutive year. The certification was given to the Sage Enterprise Suite, and MAS 90 and MAS 200 support centers in Irvine, Calif. more »

Salesnet In Aberdeen Report
Salesnet announced that it is profiled in a CRM report released by Aberdeen Group. The report, "What's Next in CRM," profiles Salesnet's products and services as those leading important industry trends.

Prism Releases psTrack
psTrack is an issue, time, project tracking software that is 100% browser-based. Issue Tracking, FAQ's, Loadable Knowledge Base, Time Tracking, and Project Management are just a few of the features in psTrack.

Arizona Boosting Bottom Line
SIMon Solutions announced that they provide a CRM package called SIMon. SIMon's primary purpose is lead tracking, follow-up, dealership and salesperson accountability. However, SIMon includes, among other things, E-commerce and Data Mining, and Reporting features.

Fiserv To Acquire Bank Processing From NCR
Fiserv announced the signing of an asset purchase agreement to transfer NCR's bank processing operations to Fiserv. Under the terms of the agreement, Fiserv will acquire NCR's core account and item processing outsourcing operations. Both businesses provide daily business transaction services for financial institutions such as community banks, savings and loans, and credit unions.

• Quester I.T. Courses For Call Center Agents
  
• BroadVision Announces New Customers
  
• eOn And RightForce Form Partnership