Friday, November 16, 2001

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Today's News

Onyx CRM Mobile Solution
Global companies can now link all information across disparate databases, regardless of the language the data is in. Onyx Software has developed its mobile solution (OEP 3.0) to work with Unicode, enabling staff to use multi-lingual text in a single database.



Catalyst Delivers For Peppers And Rogers
Peppers and Rogers Group has launched 1to1 Catalyst, an eight-module e-learning program. Available to companies interested in developing their own CRM strategy or those involved in a CRM transition, 1to1Catalyst features Peppers and Rogers Group's consulting methodology and is supported by case studies, surveys, charts and graphs, project exercises and interactive discussion forums.
 more »

Aberdeen Makes deuxo Prediction
deuxo has been listed as a CRM market innovator in Aberdeen Group's latest report, "What's Next in CRM: The Learning Relationship."
 more »

Noble Systems Announces Universal Queue
Noble Systems announced that they are delivering technology for managing blended customer communications from multi-media channels. With the 'Universal Queue,' inbound and outbound contacts from the phone, fax, email and web are merged into one seamless queue for efficient response handling.



Aprimo Announces Webinar
Aprimo announced a one-time only webinar to be presented live by Gary Gigot, renowned-marketing expert, on November 29, 2001 at 2:00 EST. This thought-provoking free webinar entitled "A New Business Mandate: Changing the Marketing Mindset" we be held via the web and registrations can be make by clinking on the Gigot webinar link from www.aprimo.com.
 more »

ENERGEX Using E.piphany
E.piphany announced that Australian energy company ENERGEX has selected E.piphany software to drive its customer acquisition and profitability initiatives. E.piphany Marketing aims to help ENERGEX Retail generate additional revenue by cross-selling new products.
 more »

CMSWatch Offers Content Management Training
CMSWatch announces the availability of an intensive, one-day, onsite CMS training course. Courses are led by Tony Byrne, CMSWatch Managing Editor and 12-year Internet industry veteran. See more at www.cmswatch.com/ContentManagement/Training/



Registration Ror Oracle OpenWorld Online
Oracle opened registration to Oracle OpenWorld Online 2001, an interactive web conference running in tandem with the Oracle OpenWorld 2001 conference, held December 2-7 in San Francisco's Moscone Center.
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PeopleSoft Earns Award
Frost & Sullivan announces PeopleSoft has been awarded the 2001 Market Engineering Leadership Award for its Enterprise Service Automation (ESA) suite. PeopleSoft 8 ESA includes the following applications: Services Procurement, Resource Management, Contracts, Projects, Expenses, Mobile Time and Expense/Palm, Travel, Staffing Front Office, Pay/Bill Management, Workforce Analytics, and Financial Analytics.
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Dow Jones 09,872.39 +0.50%
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Apac Cust Svc 3.20 +0.04
Applix Inc 1.40 +0.12
Apropos Tech 2.10 +0.06
Ask Jeeves Inc 1.25 +0.00
Astea .78 -0.12
Aspect Comms 2.42 +0.21
AVAYA 9.84 +0.12
Blue Martini 1.93 -0.25
Broadvision 3.26 +0.28
Chordiant Sftwr 3.85 -0.45
Convergys Cp 31.69 +1.44
Davox Corp 9.25 +0.08
Delano Tech Cp .60 -0.03
E.piphany Inc 7.21 -0.49
eGain Comms Cp 1.58 +0.08
eLoyalty Corp .51 +0.04
Eshare Tech 1.60 +0.00
Firepond Inc .82 +0.02
HNC Software 21.66 -0.18
ICT Group Inc 13.05 -0.19
Interact Intell 4.35 +0.08
Interv Brite 15.67 +0.17
Kana Comms 1.89 +0.18
Liveperson Inc .38 +0.00
NICE 15.21 -0.14
Nortel Networks 7.77 -0.03
Onyx Software 3.94 +0.12
Oracle 14.79 -0.13
Pegasystems Inc 4.05 -0.05
PeopleSoft 32.78 +0.08
Peregrine Sys 17.15 -0.35
Pivotal Corp 3.20 -0.01
Primus Knowldge 1.02 +0.02
Rainmaker Sys .23 +0.01
SAP 28.62 +0.37
Selectica Inc 3.65 +0.07
ServiceWare .25 +0.01
Siebel Systems 25.29 -0.01
Sitel Corp 1.88 +0.11
Support.com 2.71 -0.05
Sykes Enterpris 9.80 -0.27
Syntellect 1.70 +0.16
Teletech Hldgs 9.48 -0.28
Vignette Corp 6.46 +0.19
ViryaNet .60 +0.01
West Teleserv 23.50 +0.26
Witness Systems 10.92 +1.17
Xchange .32 -0.02
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