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SPSS To Acquire NetGenesis
SPSS signed a definitive agreement to acquire NetGenesis. The acquisition brings together the NetGenesis technology and expertise for web-centric data analysis with the SPSS data mining and predictive analytics capabilities for data warehouses, call centers, and marketing automation systems. The transaction represents another step in SPSS' strategy to build on its core capabilities while aiming to take a leadership position in the emerging analytic CRM market.

Metrix Announces New Version
Metrix announced the general availability of the latest release of the Metrix 4e application suite, version 4.5. This release of Metrix 4e is fully XML-enabled and offers a complete browser-based user interface. more »

noHold Releases Instant Support
noHold has just released noHold Instant Support 2.0. The newest version of noHold's expert system includes new applications and functions that aim to make it easier for Global 2000 companies to author and maintain the customer support knowledge platform, to scale the solution for changing needs, to drill down for more detailed user metrics, and to create a branded look and feel for the knowledge portal.

Color Line Goes Live On Oracle
Oracle announced that Color Line has gone live on Oracle Marketing Online, one of the CRM modules of the Oracle E-Business Suite. Around 100 sales and marketing staff in eight Color Line offices across four different countries are now able to access the results of, and knowledge gained from, each of the company's marketing campaigns. more »

Eyretel To 3Com
Eyretel announced that the company has joined the 3Com Solution Providers Program to provide its voice recording and analysis solutions to a broader base of IP telephony customers. Eyretel has demonstrated interoperability between its solutions and the 3Com NBX Networked Telephony platform. The company's software-based solution will enable 3Com customers to further enhance their IP-based business telephone systems with CRM capabilities. more »

Blue Pumpkin Announces Wins And Revenues
Blue Pumpkin announced third quarter 2001 highlights that include new funding, new return-on-investment (ROI) study results and new major US and international customers and partners. This was also the eleventh consecutive quarter of revenue growth and the highest revenue per quarter recorded for the company. more »

SNS With Support.com
Schlumberger Network Solutions (SNS) has implemented a Web-enabled support portal powered by Support.com. Schlumberger Network Solutions' outsourced support portal offering, Self Support Portal, extends to PC users and IT managers the benefits of Support.com's patented support technology and access to a knowledge base and set of self-help tools. more »

TeamShare Receives Second Financing
TeamShare announced that it has completed a second round of financing for up to $3 million from the Sturm Group. TeamShare will use its newly acquired funds to accelerate its growth strategy particularly in the arenas of expanding its partner alliances and promoting its products into new markets. more »

Manufacturing Companies Implement PeopleSoft
PeopleSoft announced that Cott Beverages USA and Amcor have implemented Peoplesoft 8 Demand Planning. A component of PeopleSoft's internet Supply Chain solution, Demand Planning enables global manufacturing companies to create a forecasting and planning process across their enterprise, aiming to reduce excess inventories and increase forecast accuracy. more »

Motive Enters Asia-Pacific Market
Motive Communications announced that Fujitsu is the first company to deploy Motive's solution in Japan. Motive's built-in service solution will allow Fujitsu Limited to provide external service and support to its consumer customers on Fujitsu-branded PCs. more »

RightNow Achieves Revenue Growth
RightNow announced that its revenue for 3Q01 increased over 2Q01 and jumped 65% over 3Q00. Based on these results, the company expects revenue for 2001 to grow by nearly 100% over revenues for 2000. more »

• ViryaNet To Host e-Seminar
  
• Palm And Siebel Strengthen Alliance
  
• ePartners Recognized
  
• Spectrum Wins STAR Award
  
• Paul Maritz Joins Talisma
  
• Avaya For College
  
• BackWeb Delivers For Logitech
  
• ServiceWare Appoints COO
  
• Pegasystems Supports Fin-Force