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Everdream Announces Control Center
Everdream announced the Everdream Control Center, a web-based management console that enables Everdream's growing base of enterprise customers to manage and control their desktop infrastructure. By centralizing the management and control functions of IT infrastructures, and providing a central repository for desktop information, customers are better able to control costs, track IT assets, and understand the metrics of desktop service parameters. more »

New Version Of Hyperion Performance Scorecard
Hyperion announced the newest version of Hyperion Performance Scorecard. By monitoring financial and non-financial measures, Hyperion Performance Scorecard assists organizations in monitoring business performance beyond bottom-line results. This latest version provides a faster, wider range of delivery options to measure performance against internal, as well as external targets, which are tied to corporate goals and strategies.

InterVoice-Brite Expands Solution
iVB Network Solutions has expanded its range of end-to-end solution offerings with the introduction of Omvia Professional Services. Omvia Professional Services aim to make it easier for customers of iVB Network Solutions to tap into the expertise the company has gained through nearly two decades of experience as a supplier of enhanced services for network operators worldwide.

Persona Announces e-Identity
Persona announced that it has launched its new Enterprise e-Identity single sign-in solution that enables a company to give its customers an online identity to use across multiple web sites. The service also facilitates creation of a unified data mart of permissioned profiles collected from web sites that can be used by marketers for analysis and cross-marketing opportunities.

HP Wins STAR Award
The Service & Support Professionals Association (SSPA) announced that it has recognized Hewlett-Packard Company for its customer service excellence with an SSPA Software Technical Assistance Recognition (STAR) Award at the recently held Horizons 2002 World Conference in Savannah, Georgia. HP was honored for delivering exemplary technical support to its customers and presented with a 2001 STAR Award in the Sustained Performance category. more »

SpartaCom Helps The HelpDesk
SpartaCom announced a new Helpdesk solution, WebInteractive. The solution combines the power of a remote monitoring and control system with the flexibility of a web-based communications service to reduce support costs while improving customer satisfaction.

AdviceAmerica Selects HNC
HNC Software announced AdviceAmerica as the newest customer of Blaze Advisor from HNC Software. AdviceAmerica plans to deploy Blaze Advisor to replace its current rules technology for the company's Web-based applications.

Price Chopper Supermarkets Selects Industri-Matematik
Industri-Matematik announced that Price Chopper Supermarkets has selected its VIVALDI software to manage store replenishment for over 100 supermarkets. Price Chopper will use VIVALDI Store Replenishment software to reduce out-of-stock product levels on store shelves to improve customer service and increase sales.

Servigistics CEO To Speak
Servigistics announced that Mike Landry, its president and CEO, will speak at the AFSMI World Conference, which is being held in Anaheim, California on October 28 through October 30. Mr. Landry's presentation, entitled Supply Chain Planning for Service Parts, is scheduled for two time slots during the conference: Monday, October 29, from 1:15 to 2:05 P.M., and Tuesday, October 30, from 1:30 to 2:20 P.M.

• Aspect And Connextions.Net Team
  
• Interactive Intelligence And Perimeter Sign Agreement
  
• Strenuus Web Site Monitoring Offered Free
  
• HNC Partners With PROS
  
• Compaq Supports Siebel 7