Previous Issue                                                                      About    Contact    Affiliations    Home                           

Welcome to RealMarket Today! Your concise source for the latest breaking news in CRM. RealMarket Today! is a free resource of RealMarket.

Subscribe or Refer a Friend for our newsletter (it's free) and get a FREE WHITE PAPER written by Winton Churchill of SupplyAccess, Inc. on "7 Fatal Mistakes When Selecting B2B Solutions...and How to Avoid Them". Subscribe Now!

RightNow Web eService Center 5.0
RightNow announced the latest release of its application, RightNow Web eService Center 5.0. RightNow Web eService Center provides a solution for assisting customers via Web self-service, email, live chat, and phone. more »

UniPress Offers To Help
To support the disaster relief efforts in New York City and Washington, DC, UniPress announced that it is offering - at no cost - the capability to deploy an online issue/problem tracking and self-help support system within 24 hours, using its FootPrints help desk and issue management software. more »

Aprimo Scores The Phoenix Coyotes
The Phoenix Coyotes Hockey Club has selected Aprimo Marketing to manage its internal and external marketing and communications endeavors, including targeted marketing campaigns. Aprimo Marketing will be used to build awareness of the arena, and the team, throughout the metro Phoenix area. more »

CreoScitex With mySAP.com
SAP and CreoScitex announced that CreoScitex will implement the newest version of mySAP (mySAP CRM) across its network. mySAP CRM will streamline the flow of information throughout the company, enabling its 4,000 employees to provide customer service for a line of approximately 300 products for the digital prepress and printing industry.

Motive And Mentis Partner
Motive announced a partnership with Mentis Broadband Solutions to offer cable operators solutions for online ordering and activation, retail initiatives and customer service delivery for cable modem service. The Mentis/Motive partnership allows MSOs to integrate their front end ordering systems with their billing systems and, at the same time, to build in customer service to reduce transaction abandonment. more »

Blue Martini Powers Nuon
Blue Martini announced that international energy and water company Nuon has chosen Blue Martini external CRM applications to power their new e-business and portal initiatives aimed at enabling business and residential energy and water consumers to choose and manage their suppliers on-line.

Bonlac Foods Selects MicroStrategy
MicroStrategy announced that Bonlac Foods has selected the MicroStrategy Business Intelligence Platform to increase efficiency and productivity by improving the delivery of business information to its users. Bonlac is leveraging MicroStrategy's Web-based business intelligence software to implement an information system via the company's intranet, which can be accessed by Bonlac users across the enterprise.

Eagle Creek Announces Clarify Upgrade
Eagle Creek Software Services announced the availability of its FLEX 10.1 Clarify by Nortel Networks Upgrade, a service offering designed for customers with a limited budget requiring maximum benefit.

iSeva Selects Davox
Davox announced that iSeva has selected Davox solutions for its contact center, providing an approach to managing customer interactions. iSeva plans to implement Davox solutions in its call center located in Bangalore, India.

• TeleTech With Qantas
  
• Syntellect Agreement With Motorola
  
• Energy Solutions Plus Joins Siebel Alliance
  
• Firm Lists Onyx A Leader