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Optimizing Customer Support
November 6-7, 2001 Denver, CO |
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Welcome to RealMarket Today! Your concise source for the latest breaking news in CRM. RealMarket Today! is a free resource of RealMarket.
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Today's News
ALORICA Announces Spin Off Of CRM Suite ALORICA announced a new subsidiary to capitalize on the demand for its HELIX by ALORICA* CRM application suite. The CRM application processes and tracks the lifecycle of customer relationship behavior and transforms that data into business intelligence for its clients' advantage.
Syntellect Launches Solutions Consulting Group Syntellect announced the launch of the Solutions Consulting Group to help clients build, refine and execute customer, employee and partner self-service strategies.
Control-F1 Secures Financing Control-F1 announced they have secured a second round of financing. The lead investors include SpringBank TechVentures, Palisade Capital Management, Launchworks, and FMC.com. more »
MindGame Marketing Announced Tonya James, Corrine Solomon and Kathrina Tobias announced the creation of MindGame Marketing. MindGame Marketing specializes in creating and implementing programs designed to increase sales for technology companies.
Logical Announces logicalAgent For Call Centers Logical Software announces the release of logicalAgent for call centers. logicalAgent is a CTI-enabled softphone and customer data screen-pop that integrates into your telephone and call center technology.
Oracle Small Business Suite Available In Canada Oracle announced it has expanded the Oracle Small Business Suite with two new online services for the Canadian market. New functionality for building Web stores, Web sites and managing customer relationship activities are now available to complement the existing Canadian version of Oracle Small Business Accounting. These new services work together with the Canadian version of Accounting, which was launched in June of 2000. more »
Motive Becomes SSPA Sponsor The SSPA announced that Motive has registered as a Gold Sponsor of the SSPA Horizons 2002 World Conference, October 1-4, 2001, in Savannah, Georgia. more »
ViryaNet To Integrate With Amdocs ViryaNet announced an agreement with Amdocs. The new offering combines Amdocs Order Management System, which is part of Amdocs Ensemble customer care and billing platform, with ViryaNet's wireless workforce management solution. more »
Implementation Of Ockham Goes Live Ockham announced that Kennametal has gone "live" on Ockham Technologies' SalesRazor software to set quotas for its North American sales program. The SalesRazor software is being used by 40 sales managers within Kennametal's North American sales division to set and modify sales quotas, analyze sales performance and improve the overall productivity of the sales force.
Other News
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Aaron Zornes META Group |
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| Stock Index |
| RealMarket | 51.81 | +0.22% |
| Stock Index: | Tell me more |
| Dow Jones | 09,605.51 | -0.17% |
| Nasdaq | 1,695.38 | +0.46% |
| S&P 500 | 1,092.54 | +0.44% |
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| Apac Cust Svc | 2.41 | +0.05 |
| Applix Inc | .85 | -0.10 |
| Apropos Tech | 1.36 | +0.00 |
| Ask Jeeves Inc | .90 | +0.02 |
| Aspect Comms | 3.53 | -0.24 |
| AVAYA | 12.18 | +0.42 |
| Blue Martini | .98 | +0.01 |
| Broadvision | 1.15 | +0.05 |
| Chordiant Sftwr | 2.79 | -0.10 |
| Convergys Cp | 26.60 | +0.35 |
| Davox Corp | 9.80 | +0.00 |
| Delano Tech Cp | .18 | -0.01 |
| E.piphany Inc | 6.74 | +0.24 |
| eGain Comms Cp | 1.61 | +0.04 |
| eLoyalty Corp | .82 | -0.06 |
| Eshare Tech | 1.90 | -0.04 |
| Firepond Inc | .69 | +0.00 |
| HNC Software | 20.80 | -0.18 |
| ICT Group Inc | 11.73 | +0.22 |
| Interact Intell | 5.05 | -0.50 |
| Interv Brite | 11.00 | +0.91 |
| Kana Comms | .64 | -0.07 |
| Liveperson Inc | .12 | +0.01 |
| NICE | 12.59 | -0.36 |
| Nortel Networks | 5.35 | -0.13 |
| Onyx Software | 3.63 | -0.12 |
| Oracle | 11.46 | +0.43 |
| Pegasystems Inc | 3.26 | +0.05 |
| PeopleSoft | 29.14 | +0.47 |
| Peregrine Sys | 22.97 | -1.89 |
| Pivotal Corp | 5.76 | +0.36 |
| Primus Knowldge | 1.40 | -0.04 |
| Rainmaker Sys | .22 | -0.07 |
| SAP | 27.50 | -1.73 |
| Selectica Inc | 3.56 | -0.04 |
| ServiceWare | .33 | +0.02 |
| Siebel Systems | 19.58 | +0.68 |
| Sitel Corp | 1.28 | -0.16 |
| Support.com | 3.51 | +0.34 |
| Sykes Enterpris | 8.16 | -0.31 |
| Syntellect | 1.29 | +0.00 |
| Teletech Hldgs | 7.60 | -0.10 |
| Vignette Corp | 6.23 | +0.24 |
| ViryaNet | .98 | -0.02 |
| West Teleserv | 23.07 | -0.13 |
| Witness Systems | 8.00 | +0.04 |
| Xchange | .27 | -0.03 |
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| As of close 09/10/2001 |
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