Previous Issue                                                                      About    Contact    Affiliations    Home                           

Welcome to RealMarket Today! Your concise source for the latest breaking news in CRM. RealMarket Today! is a free resource of RealMarket.

Subscribe or Refer a Friend for our newsletter (it's free and they must confirm to receive it) and get a new free white paper from Onyx -"Charting a Course for CRM Success in a Turbulent Economy". Find reasons for CRM failures and learn how to avoid this same fate. Subscribe Now!

IntraNext Systems Announces NextCaster
IntraNext Systems announces the market launch of NextCaster 2.0, offering advanced CTI features that aim to improve response times and reduce costs by providing CSRs with one-click access to content-rich information right from their workstation. more »

Peter J. Boni Named Chairman At eSupportNow
eSupportNow announces that Peter J. Boni has joined the company as Chairman. He will be working closely with Renan Levy, eSupportNow's President & CEO, as well as the company's board of directors and management team to enhance eSupportNow's position in the market.

FrontRange Announces Partner Program
FrontRange announced it will launch a channel partner program to strengthen its competitive edge in the Americas. This channel strategy is designed to enable FrontRange to grow its current Solutions Partners, while increasing profitability, efficiencies and effectiveness in the Americas market. more »

Great Plains Selects Scribe
Scribe has been chosen by Microsoft Great Plains Business Solutions to create a synchronization solution as a method to connect Microsoft Great Plains with their channel partner network for lead distribution and management. By using Scribe's Lead Collaboration Solution for demand chain management, Microsoft Great Plains aims to deliver opportunity data directly from their Siebel Enterprise system into their partners' Great Plains Siebel Front Office systems.

Talisma And Hipbone
Talisma and Hipbone announced an OEM relationship. Under the agreement, Talisma has expanded live customer support options for its growing list of global customers by integrating Hipbone's co-browsing technology into its eCRM suite of product offerings. more »

Entigo Raises Bar
Entigo announced enhancements to its Entigo Reality suite of B2B eCommerce software. With Entigo Reality, manufacturers now have more flexibility and control in automating, managing and improving their online content, ordering, product registration and warranty processes.

ICT GROUP Expands
ICT GROUP announced it will be expanding its Canadian CRM sales and service operations. A new contact center is being opened in Carbonear, Newfoundland, and additional workstation capacity is being added to existing operations in Miramichi, New Brunswick, to handle projected growth.

Calor Gas Tanks Up On CRM
Calor Gas UK has turned to Onyx Software's CRM solutions to help it to increase the speed at which leads are turned into sales. Calor Gas expects the software to double the rate at which leads - generated by national campaign activity - are converted into sales.

Kynetix Partners With eWare
eWare announces a partnership with Kynetix. This reseller agreement aims to enable Kynetix to offer its customers a CRM solution backed up by its integration skills.

• IBM And Relavis Form Alliance
  
• Allstate Selects MarketSoft
  
• Voxeo Joins Siebel
  
• Convergys ICOMS Billing Supports Altrio
  
• Eicon Networks & Teloquent Partner