Thursday, June 28, 2001

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Welcome to RealMarket Today!
Your concise source for the latest breaking news in CRM. RealMarket Today! is a free resource of RealMarket.


Today's News

PeopleSoft Announces Solution
PeopleSoft announced PeopleSoft 8 Promotions Management. Designed for manufacturers, brokers, and distributors, the new application can plan, forecast, track, report, execute and analyze trade promotions within a single solution through a standard web browser.



Onyx Ships CRM Portal
Onyx announced the latest release of Onyx Employee Portal. OEP 3.0 leverages Onyx Enterprise Application Server (OEAS), the company's new XML-based integration and customization platform, to deliver scalability and extensibility.



Millennium Care Launches I-Care 3.0
Millennium Care announced the launch of Incident Care Version 3.0 (I-Care 3.0). I-Care is Millennium Care's web-enabled Service Chain Automation solution for help desks and contact centers needing customer service capabilities and desiring to drive down service management costs.



LivePerson Unveils Solution
LivePerson unveiled LivePerson Exchange. LivePerson Exchange includes four major components: the latest version of LivePerson's real-time chat product, LivePerson Corporate; new email management technology; an enhanced self-service FAQ product; and a document management system.



norwichunion.com Launches New Online Wealth
Blue Pumpkin announced that the new online wealth management service norwichunion.com - launched on 31st May - has implemented Blue Pumpkin's Director - Enterprise 3.0 in its customer contact centre.
 more »

Oracle Online Partner Network
Oracle announced the Oracle Online Partner Network, a new partner network that will support the emerging economy around ``software as a service.''
 more »

Previo Ships eSupport Essentials 4.0
Previo announced the release and availability of eSupport Essentials 4.0, with the new FastforwarDNA feature for enterprise migrations. eSupport Essentials 4.0 offers IT professionals a simplified and automated migration process for mobile and desktop computers that minimizes user downtime and post-migration support.



Firepond SalesPerformer Configurator
Firepond announced that the latest release of its SalesPerformer Configurator includes advanced new pricing configuration capabilities, as well as a host of other enhancements, designed to improve usability for a variety of business users, from corporate pricing managers to field sales representatives.
 more »

Microsoft Recognizes Infra
Infra announced it has been recognized by Microsoft as one of five worldwide finalists in the fourth annual Microsoft Certified Partner Awards in the CRM Solution of the Year category representing the Asia Pacific Region. Nearly 800 entries were considered for this award in twelve different categories.
 more »

Island Data And iBackOffice Alliance
Island Data and iBackOffice announced a partnership that provides iBackOffice customers with access to Island Data's web self help and email response solutions, while providing Island Data customers with access to iBackOffice¹s outsourced contact center services. iBackOffice and Island Data will cooperate on marketing and sales activities designed to bring the best of both companies' offerings to their customers.
 more »


Other News

 

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Stock Index
RealMarket 84.40 +3.25%
Stock Index: Tell me more 
Dow Jones 10,434.84 -0.36%
Nasdaq 2,074.74 +0.49%
S&P 500 1,211.07 -0.47%
Apac Cust Svc 3.05 +0.05
Applix Inc 1.95 -0.01
Apropos Tech 2.30 -0.08
Ask Jeeves Inc 1.66 +0.04
Aspect Comms 5.90 +0.24
AVAYA 13.02 -0.10
Blue Martini 2.86 -0.12
Broadbase Sftwr 1.86 +0.03
Broadvision 4.91 +0.20
Calico Commerce .27 +0.00
Chordiant Sftwr 3.08 +0.08
Convergys Cp 28.99 -0.16
Davox Corp 8.30 +0.00
Delano Tech Cp .32 -0.03
E.piphany Inc 9.52 +0.58
eGain Comms Cp 2.44 +0.03
eLoyalty Corp .83 +0.16
Eshare Tech 1.22 -0.03
Firepond Inc 1.12 -0.09
HNC Software 21.75 +2.19
ICT Group Inc 14.23 +0.48
Interact Intell 13.65 -1.30
Interv Brite 10.75 +0.15
Kana Comms 1.76 +0.03
Liveperson Inc .29 -0.01
NICE 11.94 +0.64
Nortel Networks 8.42 +0.07
Onyx Software 5.76 -0.08
Oracle 18.04 -0.40
Pegasystems Inc 3.80 +0.45
PeopleSoft 45.24 +1.17
Peregrine Sys 29.82 +1.72
Pivotal Corp 15.99 -0.42
Primus Knowldge 5.90 +0.17
Rainmaker Sys .72 -0.12
Remedy Corp 34.30 +1.73
Selectica Inc 4.18 +0.03
ServiceWare .76 +0.02
Siebel Systems 44.15 +1.71
Sitel Corp 1.60 -0.30
Support.com 6.00 -0.19
Sykes Enterpris 10.50 +0.46
Syntellect 2.30 +0.00
Teletech Hldgs 8.71 +0.20
Vignette Corp 8.29 +0.28
ViryaNet .77 +0.02
West Teleserv 24.49 -0.04
Witness Systems 10.09 +0.02
Xchange 1.20 +0.08
As of close 06/27/2001
 

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