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Welcome to RealMarket Today! Your concise source for the latest breaking news in CRM. RealMarket Today! is a free resource of RealMarket.

Oracle Small Business Suite
Oracle unveiled a new suite of online services aimed at the small business market. This new suite, called the Oracle Small Business Suite, is powered by NetLedger, and provides small companies, with typically less than 100 employees, a suite of online application services that manage key business processes, including financials, CRM, purchasing, and e-commerce. more »

NativeMinds Introduces Analytical Services
NativeMinds has created a service package called vRep Performance Management. This new service offering aims to ensure optimal performance of clients' vReps, provide insights into end-user interests and buying patterns, and aims to do so without impacting the clients' staff resources. more »

Knowlagent Announces Version 6.0
Knowlagent announced that KnowDev 6.0 is available and being shipped to clients. Version 6.0 has several new modules including KnowDev Course Packager, which makes it easy to move courses and reviews from one system to another; and KnowDev Enterprise, which tracks agent training from all sites and provides easy to read results.

Patterson Dental With MicroStrategy
MicroStrategy announced that Patterson Dental Company is extending its business intelligence reach by leveraging MicroStrategy Narrowcast Server to proactively deliver sales reports and alerts to more than 950 employees. more »

Blue Pumpkin Receives Siebel Validation
Blue Pumpkin announced that Siebel Systems has validated the integration of Blue Pumpkin's Director - Enterprise 3.0 workforce management software and Siebel eBusiness Applications. more »

Everdream Selects Control-F1
Control-F1 announced that Everdream has chosen Control-F1 as a part of its computing business solution. Control-F1 will be offered as part of a support solution that increases productivity and reduces costs. more »

ServicePower CEO To Present Conference
ServicePower announced that Ian MacKinnon, its president and CEO, will be a key presenter at the second annual Field Enterprise Solutions (FES) conference run by the Advanstar CRM Group. This field service conference will feature experts who will share their insights and practical advice. more »

ServiceWare Customer Service During Tax Season
ServiceWare announced that H&R Block's implementation of ServiceWare's eService Suite made self-service a cost-effective option for customers wanting to access technical support for H&R Block's online tax preparation services and Tax Cut software via the Web. more »

Support.com Speeds Support Automation With RapidReset
Support.com introduced RapidReset as part of its Resolution Suite. RapidReset can resolve password problems to ensure timely access to crucial systems and applications, while increasing customer, partner and employee productivity. more »

Knowledge Impact Selected By Saratoga
Knowledge Impact announced it has been selected by Saratoga Systems to bring training to Saratoga's iAvenue suite of e-business solutions. Saratoga will leverage Knowledge Impact's expertise to create a simulated, interactive learning environment where end users can receive training on-demand and at their own pace, right from their desktop.

• NCR Joins Cisco Initiative
  
• Blue Martini, QRS, And TrueSpectra Collaborate
  
• Certification Recognizes GeoQuest
  
• QVC Selects Avaya
  
• Magic Deal With BBDO InterOne
  
• American National Insurance With Pegasystems
  
• HTML.COM Selects NetObjects
  
• ASAP CRM Partnership With Onyx