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New Version Of Data Mining
Many organizations-from financial firms to telecommunications companies to retail outfits-use Clementine to increase customer lifetime value by better attracting, cross-selling and retaining customers. Companies that want to realize the same success can now do so with the release of Clementine 6.5, the latest version of the data mining software from SPSS Inc. Clementine 6.5 includes a new Clementine Application Template (CAT) for CRM.

LumenVox Announces Systems
LumenVox announces that they will be showcasing the latest developments of its Voice Recognition Engine and Voice Recognition Information System during DCI's CRM Conference & Exposition. LumenVox will demonstrate their new Voice Recognition Engine and Voice Recognition Information System continuously throughout the two-day exposition at Booth 1337.

Proginet For B2B
Proginet introduced its Internet-based file transfer system, CyberFUSION XS. Distinguished by its set of security features, CyberFUSION XS represents a high-speed, peer-to-peer information management solution that utilizes the Internet with total security to transfer proprietary business information.

Diagonal Group Expands Service Offerings
The Diagonal Group announced an expansion of their current service offerings. The new At Your Service subscription service is designed to provide customer service and support managers access to the experience and expertise of The Diagonal Group consultants on an as-needed basis, rather than in the context of an ongoing project or long-term consulting engagement.

Oracle Small Business Suite Introduces New Features
Oracle announced the launch of Oracle Small Business Suite 7.5, powered by NetLedger, just six weeks after the major 7.0 release. The new features and enhancements being introduced are based on suggestions from customers. These new features and enhancements focus on usability and customization tools, allowing small businesses to tailor Oracle Small Business Suite to meet their individual needs and help them simplify business processes with ease of use. more »

Sunrise Selects Teradata
Sunrise has announced it will replace its existing Oracle data marts with a single Teradata database. The new architecture will allow sunrise to consolidate multiple, costly data marts into one Teradata system.

Aspect With Support Of Siebel 7
Aspect announced its support for Siebel 7. Aspect will submit the integration of its contact server for validation with Siebel 7 within 90 days of general availability.

MicroStrategy Helps NDC
MicroStrategy announced that Atlanta, Ga.-based National Distributing Company (NDC) is using the MicroStrategy Business Intelligence Platform to maximize sales opportunities and increase cost-savings. NDC's sales management is using MicroStrategy 7 to measure sales performance across customer channels and at all key management levels in the organization.

Witness Wins Best Of Show
Witness Systems announced that its eQuality Discover solution has been named a "Best of Show" winner at this week's Internet World Fall 2001 conference in New York City. The company's equality Discover software was named the "Best Marketing and Customer Service" solution. eQuality Discover is the latest addition to Witness Systems' eQuality suite of software designed to help ensure a company's customers and Web site visitors receive consistent, quality-focused experience on its Web site. more »

• Inceptor Appoints CEO
  
• Envision Telephony Hires New Executive
  
• Enternet To Purchase Court Management Systems