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Welcome to RealMarket Today! Your concise source for the latest breaking news in CRM. RealMarket Today! is a free resource of RealMarket. Please feel free to forward it to others using the form to the left. To subscribe, click here.

MicroStrategy Launches Administration Product
MicroStrategy announced the availability of MicroStrategy Administrator 7.0, an administration product for its business intelligence and Web reporting platform, MicroStrategy 7. MicroStrategy Administrator addresses the need to migrate objects between development, testing, and production environments.

PeopleSoft Ships Portals
PeopleSoft announced the delivery of PeopleSoft Portals, applications that deliver information tailored to customers, employees, and suppliers, and the specific roles that people play within an organization. The PeopleSoft Employee, Customer, and Supplier Portals pre-aggregate more than 7,500 pages of content within an open and easy-to-use eBusiness framework. PeopleSoft is also licensing the development foundation for the portals. The Portal Solutions' technology allows organizations to aggregate any internet content based on XML, HTML, and Java, and offers features such as sample roles, search key words for enterprise content, company news and events and multi-lingual search capabilities.

APAC Signs Agreement With Apogee
APAC announced the signing of an agreement with Apogee for CRM and interaction center management. APAC Customer Services is partnering with Apogee Enterprises' Harmon AutoGlass business to enhance its automotive glass claims program management.

Vignette Suite With Support For J2EE
Vignette announced that it is shipping a version of the VignetteV/5 E-Business Application Platform which provides support for the Java 2 Platform, Enterprise Edition (J2EE).Vignette's version of V/5 is a shipping suite of e-business applications for content management, personalization, analytics and wireless capabilities available to companies that have standardized on the J2EE platform.

Support.com Expands Product Globalization
Support.com announced product availability for traditional and simplified Chinese and Portuguese, extending its global strength and presence. Support.com's eSupport infrastructure software is already available in multiple languages including French, German, Spanish, Japanese, and Korean.

SpeechWorks To Acquire Eloquent
SpeechWorks announced that it has reached an agreement to acquire Eloquent in a stock and cash transaction valued at $5.25 million in cash and approximately 300,000 shares of SpeechWorks common stock. This acquisition aims to allow SpeechWorks to expand its TTS solution known as Speechify into global markets.

Ted Pardee Joins CustomerSat
CustomerSat announced the appointment of Ted Pardee as VP of Global Sales. Pardee will lead the company's global sales efforts. Pardee brings account sales experience to CustomerSat, coming directly from Jupiter Media Metrix in San Francisco, California, where he held the position of Vice President, Western Region.

PurchasePro and BroadVision Announce Alliance
PurchasePro and BroadVision announced a marketing agreement, sales alliance, and sales channel development initiative that will combine BroadVision's applications with PurchasePro's marketplace technology. The alliance provides PurchasePro with access to BroadVision's base of companies. PurchasePro will expand BroadVision's presence and propel BroadVision's sales in the market where PurchasePro has established alliances with such industry leaders as AOL, Computer Associates, Gateway, Office Depot and Sprint.

• Postbank NV Standardizes On Siebel
  
• Blue Martini Ships On HP Platform
  
• Simplexis And IBM Team
  
• iSyndicate Partners With PeopleSoft
  
• TeleTech Closes Acquisition of Newgen
  
• Microsoft And Pivotal Launch Initiative
  
• SITEL Contracts With Newark
  
• NCR Internet Banking Service Certified