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Oracle Announces Oracle9i Dynamic Services
Oracle announced the availability of Oracle9i Dynamic Services for developers to create, catalog and manage e-business Web services for use in portal and wireless Internet and intranet applications. Using Oracle9i Dynamic Services, developers can build e-business Web services that access and aggregate information from any Web site, database or syndicated content source, and then personalize that information for each user based on their role and the kind of device they are using.

Quintus Restructures And Refocuses Priorities
Quintus announced a refocusing of efforts on its priorities, including increasing support for the company's distribution partners and customers and continuing to offer Quintus' eCRM communications technology and products to the market. This concentration on has resulted in a restructuring effort designed to ensure that the company's revenues, expenses and resources are in line with its financial and operational goals. The Board of Directors and acting CEO Paul Bartlett announced executive management changes designed to provide further operational support, as well as a staff reduction expected to result in annual cost savings of $8.3 million.

BroadVision Announces MarketMaker
BroadVision released BroadVision MarketMaker 5.5.1 for the Sun Solaris Operating Environment and Hewlett-Packard HP-UX operating systems. BroadVision also released version 5.5.0 of BroadVision InfoExchange Portal for the Windows 2000 operating system. This software release is the 100th release of a BroadVision e-business product.

Mailnet Services Launches MailnetExpress
Mailnet announced the official roll-out of MailnetExpress, a method of direct marketing via the Internet. The Internet-based product automates direct mail, fax and e-mail marketing campaigns, from creative development to final delivery.

Control-F1 Selected By Deloitte & Touche
Control-F1 announced that Deloitte & Touche has selected Control-F1's eSupport solution to support Deloitte & Touche clients across Canada. The solution will be used to support small, medium and enterprise clients who are using applications ranging from Great Plains, Siebel, Pivotal, and JD Edwards.

TMN selects InfoWare
SLP InfoWare announced that TMN has selected two of SLP InfoWare's predictive CRM applications to increase the rate of renewal among its prepaid customers. The combination of SLP InfoWare's Churn/CPS and Retain/CPS will help TMN to leverage its traffic data and identify behaviors associated with non-renewal, allowing the company to act to retain customers before their accounts expire.

iCommunicate Makes Solutions Sparkle
iCommunicate announced that it has been selected to provide its customer support technology to the Global Jewelry Solutions enterprise. Global Jewelry Solutions will deploy the iCommunicate.NET online customer service suite for its own e-commerce site and as the foundation of its custom e-business solutions for the retail jewelry market.

Kinetic Works With MicroStrategy
Kinetic Networks announced that it has allied with MicroStrategy to offer clients access to business data. This relationship combines Kinetic Networks' online data warehouse with MicroStrategy 7, a platform for business intelligence. Kinetic Networks and MicroStrategy will work together to provide companies with business information.

• SSPA Europe Forms Advisory Board
  
• Sento Appoints VP
  
• Siebel And OnDemand Partner
  
• Selectica And KPMG Form Alliance
  
• ReleaseNow Implements LivePerson
  
• InsLogic Selects Pivotal
  
• HearMe Selects NewChannel
  
• Sony Music Australia Deploys Interactive Intelligence