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Welcome to RealMarket Today! Your concise source for the latest breaking news in CRM. RealMarket Today! is a free resource of RealMarket. Please feel free to forward it to others using the form to the left. To subscribe, click here.

Motive Unveils Olympus
Motive unveiled Motive Olympus. The Motive Olympus vertical solutions provide components and best practices that build on and extend Motive's products to meet the needs of companies implementing corporate e-business and business-to-business initiatives. Motive Olympus is designed to lower labor costs by reducing calls and optimizing the fulfillment of service requests.

FirePond SalesPerformer Unveiled
FirePond announced availability of its line of SalesPerformer products consisting of: FirePond SalesPerformer Suite, Web SalesPerformer, Field SalesPerformer, Channel SalesPerformer and SalesPerformer Configurator. The ability to work regardless of the delivery medium, connected vs. unconnected, over the Internet or via wireless is an advantage that FirePond can bring to the sale process.

Interact Commerce With Pragmatech
Interact Commerce announced that they have chosen Pragmatech as their internal and channel sales proposal automation solution partner. Interact Commerce will provide the solution to their direct sales for selling SalesLogix.

MarketSoft Launches eLocator
MarketSoft introduced eLocator. eLocator adds an application to MarketSoft's eMarketing suite, aiming to allow companies with multi-channel based sales models to better convert Web site traffic and utilize outbound marketing to expedite sales cycles.

KnowledgeBase Builds System Using MicroStrategy
MicroStrategy announced that KnowledgeBase has chosen MicroStrategy eCRM 7 as the backbone for IMPACT. IMPACT is KnowledgeBase Marketing's CRM solution. KnowledgeBase Marketing provides marketing and CRM products to both the consumer and business-to-business sectors.

Support.com Provides Solutions To PeoplePC
Support.com announced that PeoplePC has selected Support.com's eSupport solution. PeoplePC's customer service organization intends to utilize Support.com's software to provide electronic support to its members.

SatMetrix Joins Supportgate
Supportgate.com announced that SatMetrix has joined the Service Vendor Alliance (SVA), a membership organization dedicated to bringing IT support service buyers and sellers together online. The primary focus of the membership is to increase the visibility of vendors and suppliers within the IT service and support community.

SPSS and PrimeResponse Form Alliance
Prime Response announced a partnership that will enable companies to interact with customers through marketing initiatives. The combination of PrimeResponse's marketing automation and SPSS' analytical technologies gives B-to-C customers a solution which aims to enable marketing at all customer touchpoints.

• Brio Joins Siebel Alliance
  
• Pegasystems and Andersen Consulting Alliance
  
• ChannelWave And Synapsis Announce Alliance
  
• Chordiant Appoints Stephen Kelly as President
  
• homebytes Builds Strategy On eGain
  
• ProPay Uses LivePerson
  
• Remedy and Vector Join
  
• iBasis and SpeechWorks Integrate Technologies