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Welcome to RealMarket Today! Your concise source for the latest breaking news in CRM. RealMarket Today! is a free resource of RealMarket. Please feel free to forward it to others using the form to the left. To subscribe, click here.

Control-F1 Licenses RightAnswers.com
Control-F1 announced that it has integrated RightAnswers.com. Customers using Control-F1’s eSupport solution can now purchase ServiceWare’s self-help knowledge base, RightAnswers.com, integrated with Control-F1 on the same account.

MicroStrategy and Aether Enter Alliance
MicroStrategy and Aether Systems announced an alliance. The alliance includes initiatives for the two companies to produce a new product and Aether will offer Strategy.com services to its customers.

RealMarket Live! from San Francisco
Gary Lemke, President of RealMarket, will host interviews with industry leaders live from the show floor at the Key3Media CRM/SS show in San Francisco this week. The interviews will be a combination of one-on-one interviews and panel discussions covering the hottest topics in CRM. Interviews will be posted to the RealMarket site. To see the exciting line-up of guests, go to http://realmarket.com/live/rml_crmss_f00.html.

Data Return Selects iCommunicate
iCommunicate has been selected by Data Return to provide its Eastern Region with responsiveness to consumer inquiries. By leveraging this technology, Data Return will be able to meet the needs of consumers that demand instant service.

Nexgenix Enables Sendmail
Nexgenix announced the launch of a new storefront for Sendmail. By utilizing relationship-building strategies and enabling technologies from Nexgenix, Sendmail aims to be able to create higher brand visibility and retention, increase revenues through stronger lead generation and online promotions, and offer prospects improved content with functionality.

Knowlagent Announces Holiday Advantage Pack
Knowlagent announced the availability of the Knowlagent Holiday Advantage Pack, aiming to fit businesses of all shapes and sizes. The Knowlagent Holiday Advantage Pack offers companies the ability to install and deploy Knowlagent's KnowDev 5.0 e-Learning platform in 72 hours.

ROI Direct Announces Version 3.1 of CustomResponse
ROI Direct announced the release of version 3.1 of its inbound e-mail management application, CustomResponse. Foremost among the new features are enhanced reporting functions and advanced routing capabilities.

Scribe Announces Packaged Integration For Siebel
Scribe announced Scribe Integrate for Siebel, a solution that links Siebel with the Web and ERP applications. Scribe Integrate for Siebel unites Siebel eBusiness 2000 with back office applications such as SAP, J.D. Edwards, Great Plains, Solomon, Oracle and PeopleSoft. Scribe’s packaged integration for Siebel enables the integration of business processes such as leads, quotes, orders, and customer profiles to be shared between applications.

• RightWorks Announces Partnership With Vignette
  
• Quaero Announces Webcast
  
• GeoQuest Wins STAR Award Again
  
• Applix Adds New Customers
  
• Talisma Launches Wireless Client
  
• SimplyHealth.com and RealEstate.com Announce Customized Website
  
• Kana Reports Revenues of $40.6 Million for Quarter
  
• eGain Reports First Quarter Revenues of $12.1 Million