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LivePerson Acquires HumanClick
LivePerson has acquired Israel-based HumanClick, which provides online customer service applications to more than 100,000 small and mid-sized businesses. The addition of HumanClick will assist LivePerson in improving its communication solution for businesses.

Trango Releases MessageStream 2.0
Trango Software has announced the release of MessageStream 2.0. MessageStream is an enterprise notification software solution. MessageStream reports and displays information on incoming client calls, voice mail messages and system data statistics.

iCommunicate Sponsors Launch of Exchange Server 2000
iCommunicate will be participating in the October 18 launch of Exchange Server 2000. As an Exchange 2000-ready partner, iCommunicate will be onsite demonstrating how iCommunicate.NET enhances the functionality of Microsoft Exchange.

Selectica Announces ACE 4.5
Selectica announced the availability of ACE 4.5, an Internet-based system that aims to simplify and accelerate the process of selecting, configuring, pricing, and purchasing of products and services across sales channels. ACE 4.5 allows wireless access to needs analysis, features and options comparison, product configuration, quote generation, and order placement using WAP-enabled devices, including cellular phones, personal digital assistants, and RIM Pagers.

ServicePower Joins Siebel
ServicePower announced that it has joined the Siebel Alliance Program as a Premier Software Partner. ServicePower plans to extend the value of Siebel eBusiness Applications by producing solutions for the scheduling and dispatch of field technicians in the Customer Services Market.

Magic Software Creates eCommerce Solution
Magic Software announced that it has developed and implemented a BtoB e-commerce solution for PAC 2000A Coop. The solution, which was built using Magic’s e-commerce template Magic eMerchant, is a Web-based solution that aims to improve supply chain efficiencies. Food suppliers and distributors are able to cut time and costs by approximately two-thirds with the system.

Vignette Announces Support For RosettaNet
Vignette announced that the Vignettee Series Applications now support RosettaNet. The adoption of RosettaNet will enable Vignette customers to collaborate with trading partners over the Internet using global e-business process standards supported by multiple manufacturers, resellers and distributors in the IT industry.

Crescendo Selected By Agilent
Crescendo Technologies has entered into a relationship with Agilent Technologies to help companies monitor Internet services hosted by network service providers. Crescendo will deploy Agilent's Firehunter to obtain confirmation of online network performance and Service Level Agreements. Firehunter provides a view of customer experience that enables graphical reporting of business results.

• Procom Calls On Ask Jeeves
  
• InterVoice-Brite Provides Solution for Thomas Cook
  
• R.L. Polk and Acxiom Expand Agreement
  
• Reynolds and Reynolds Recognized by SSPA
  
• eshare Announces Intellectual Property Management Program
  
• Broadbase Announces Revenue
  
• Pivotal Announces Revenue Growth
  
• Interactive Intelligence Reports Third Quarter Revenues