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Chordiant and Witness Partner
Chordiant and Witness announced a technology partnership that allows for integration of the two companies’ solutions, as well as co-marketing activities. Witness will integrate its eQuality performance optimization software with Chordiant’s eCRM infrastructure software.

FirePond Acquires Signature
FirePond announced its acquisition of Signature Software, a training and consulting firm specializing in the architecture, design and construction of distributed enterprise applications. FirePond gains the expertise of Signature Software training and implementation personnel to meet partner and customer demand for FirePond's technology.

PeopleSoft Alliance With IBM
PeopleSoft and IBM announced an alliance to offer an internet-based CRM solution running on IBM's DB2 Universal Database for the IBM S/390 server. IBM and PeopleSoft will combine their database, server, software and services, for a solution that gives customers access to an eBusiness CRM application that can manage data across an entire enterprise.

Western Reserve With Microstrategy
Western Reserve Systems announced an alliance with MicroStrategy to offer companies means to use data in support of their business objectives. Western Reserve Systems will utilize the MicroStrategy 7 platform to provide a business intelligence solution to help companies in the insurance and health care industries better manage their corporate data and knowledge.

JEA Selects iMedeon
iMedeon has been selected by JEA to provide iM:Work software for improved communications, better customer service, and optimized work force productivity. iM:Work manages the activities of field services and the information flow between mobile field staff and Customer Service staff.

FirstRing Implements Interactive Intelligence
Interactive Intelligence announced that FirstRing has implemented the first phase of Interactive Intelligence's communications software solution. The solution routes calls between FirstRing's headquarters in Sterling, VA and its customer support center in Bangalore, India.

Organic Integrates BroadVision
Organic and CommercialWare announced that the two companies have formed a technology alliance that leverages CommercialWare's order management, fulfillment, and customer service modules, and the BroadVision Retail Commerce application.

Pivotal and Microsoft
Pivotal is extending its position on the Microsoft platform with Enterprise 2000. Pivotal has completed development efforts for the Enterprise 2000 platform - including complete optimization for the Windows 2000 platform.

nFactory and BackWeb
BackWeb announced plans with nFactory to bring multilingual portal content to Global 2000 corporations. Using BackWeb's new Universal Push technology, nFactory will cull information from a broad range of sources to augment information supplied to portal subscribers and employees.

• Compaq Alliance with Onyx
  
• Aprimo Opens Paris Office
  
• iCommunicate Appoints VP
  
• Applied Biosystems Chooses Selectica
  
• Apropos with Parity
  
• MITEM Joins Siebel
  
• Spectramind Selects Davox
  
• Innovative Systems Selects MapInfo