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ePeople Powers Adobe
ePeople announced an alliance with Adobe Systems. The Adobe Support Exchange brings qualified Adobe service providers and Adobe Certified Experts from the ePeople online marketplace.

ServiceWare Adds Red Hat Linux
ServiceWare announced that it has expanded its Linux solutions channel on RightAnswers.com to include the Red Hat Linux product lines. The Red Hat Linux channel povides “how to” problem and error message solutions pertaining to set up and installation, desktop environments, printing and the Red Hat Package Manager.

iCommunicate Adopts SOAP Protocol
iCommunicate announces its adoption of Microsoft Simple Object Access Protocol (SOAP) for iCommunicate.NET, its customer service application. SOAP is an XML/HTTP-based protocol for information exchange and accessing services, objects and servers from any platform on the web.

Annuncio and NetGenesis Solution
Annuncio and NetGenesis announced the availability of software integration for the Annuncio Live campaign automation solution and the NetGenesis E-Metrics Solutions Suite. The Annuncio Live Connector for NetGenesis enables marketers to fine-tune Annuncio Live marketing campaigns based on customer behavior gathered by NetGenesis software.

Siebel and Nokia Team
Siebel and Nokia announced an alliance to provide deployment of Wireless Application Protocol solutions to corporate customers. The scope of the alliance includes joint marketing, collaborative selling, and the development of mobile eBusiness applications.

PurchasingNet Powers with RightNow
RightNow announced that PurchasingNet, a RightNow customer, has earned CIO Magazine's CIO-100 Award for customer service excellence. PurchasingNet offers Web-based eProcurement solutions for midsize to large organizations and gives thanks to Rightnow for its success.

StayinFront to Co-sponsor Conference
The TeleWeb Channel, will be the focus of a seminar produced by The Conference Board and co-sponsored by StayinFront. The conference, “Successful Strategies and Techniques for Creating, Launching, and Integrating a TeleWeb Sales Channel,” will be held in San Francisco and New York.

AFSMI 25th Anniversary
AFSM International announced that Don Sundquist, governor of Tennessee, has proclaimed the week of October 14-21, 2000, as Association For Services Management International Week in Tennessee. The proclamation was made in recognition of AFSMI’s 25th anniversary celebration being kicked off at the AFSMI 30th World Conference & Exposition in Nashville, Tennessee.

• Airlines Select Witness
  
• Nortel Integrates Speech From Philips
  
• Tech Companies Select Aprimo
  
• Technecall Joins SVA
  
• ChipPAC Deploys Hyperion
  
• Xoriant With Aspect
  
• NextClick Signs Watertowne
  
• SITEL and Tata Form Venture