Previous Issue                                                                      About    Contact    Affiliations    Home                           

Welcome to RealMarket Today! Your concise source for the latest breaking news in CRM. RealMarket Today! is a free resource of RealMarket. Please feel free to forward it to others using the form to the left. To subscribe, click here.

BroadVision New Virtual Campus
BroadVision announced that the company is using BroadVision One-To-One to launch a virtual training campus, BroadVision University. The virtual campus trains BroadVision employees, customers and partners as well as showcases BroadVision technology including rules-based personalization, content management and online transactions.

Mysawmill.com with Sideware
Sideware announced that Mysawmill.com has gone live with its eCRM solution. Mysawmill.com utilizes Sideware's web-based customer service to offer personalized service to visitors who access its B2B site to purchase a wide range of sawmill consumable items.

DaimlerChrysler Expands With Ask Jeeves
Ask Jeeves announced that DaimlerChrysler will expand its implementation of Ask Jeeves' e-support solutions to provide relevant answers to DaimlerChrysler’s customers at www.dcanswers.com, its customer service destination.

Vignette Powers Verizon
Vignette announced that Verizon selected the Vignette V/5 eBusiness Application Platform to power its new corporate intranet. Verizon selected Vignette to consolidate several hundred existing internal Web sites on a common content management and personalization platform.

NewWorld Commerce Joins CPEX
NewWorld Commerce announced its participation in the Customer Profile Exchange (CPEX) network. NewWorld Direct offers e-mail functionality and enables non-technical marketers to create a micro-Web site for each marketing campaign without any technical assistance.

e-Satisfy Releases New Site Reporting
e-Satisfy, an affiliate of TeleSpectrum Worldwide announced the availability of new and enhanced reporting features for its Site Monitor online customer satisfaction measurement survey service. Current and future clients can now benefit from reporting features such as network benchmarking and open-end comments coupled with demographics.

PrimeResponse Online Seminar
Prime Response will host a free online seminar on wireless marketing. It will be broadcast live on Wednesday, September 27, 2000 at 11:00 a.m.

Peregrine Real Estate Manager
Peregrine Systems announced Real Estate Portfolio Manager. It is designed to address the different needs of properties and projects around the world. Transaction formats for different currencies and units of measurement reflect user needs, while payment cycles are customizable.

Vertical Networks and Interactive Intelligence Partner
Vertical Networks and Interactive Intelligence announced the first fruits of a technology and development partnership, the integrated, IP-enabled contact center solution for branch offices and small businesses. Interactive Intelligence adds Automatic Call Distribution, Interactive Voice Response, Web services, soft phone, reporting, and basic administration capabilities to the Vertical Networks platform.

• Fujifilm With Siebel
  
• Ashmead College With Xchange
  
• SITEL Partners With eForce
  
• Western Power Chooses Aspect
  
• Pivotal Launches R&D Center
  
• Connected Selects Apropos
  
• Calico Partners With HubStorm
  
• ICT GROUP Systems Integrator Program