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Welcome to RealMarket Today! Your concise source for the latest
breaking news in CRM. RealMarket Today! is a free resource of RealMarket.
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Today's News
OracleMobile
Unveils Wireless
OracleMobile announced its entry into the wireless application service
provider market with a complete solution for wireless Web site creation
and hosting. Evite, Food.com and Lottery.com announced that they have
selected OracleMobile to develop and host their wireless sites as well.
E.piphany
and Commerce One Team
E.piphany announced that it has been selected by Commerce One to provide
its intelligent customer interaction software as part of the Commerce One
portfolio of business services now available on the latest version of
Commerce One.net. E.piphany E.5 will be available to e-marketplaces
through Commerce One.net syndication.
eshare
NetAgent 4.0
eshare announced the launch of NetAgent 4.0. NetAgent 4.0 supports both
incoming phone calls and Web callback requests within the same user screen
as e-mail, text chat and Web collaboration contact methods.
SpeechWorks
Introduces Speechify
SpeechWorks introduced its Speechify Text-to-Speech engine that was
co-developed through a relationship with AT&T. With Speechify,
companies can provide customers with automated account information,
product news, city names, shipping information and many other services
that bring web and database content to any phone.
Teloquent
Selects Brightware
Brightware announced that Teloquent has selected Brightware’s Email
Assistance application to deliver enhanced multi-channel capabilities.
Teloquent will use Brightware Email Assistance 4.0 to classify, route and
queue email requests like their routing system that drives its solution
for Web and telephone contacts.
VSI
E-Contact Center
Vertical Solutions (VSI) announced that the Agfa-Gevaert Group has
selected VSI to streamline the AGFA call center. VSI is engaged to resell
and implement NextPage's Content Network Solution, Live Publish, in
addition to integrating SAP into AGFA's Melbourne, Munich and New York
offices.
SafeHarbor.com
Secures $25 Million
SafeHarbor.com has completed a $25 million third round of financing
including investments from OVP, Barnard & Co., Protégé Virtual
Management, Wheatley Partners and Washington Mutual. The new investment
will be used to continue the expansion the company has undergone over the
past two years.
Blaze
Advisor Version 3.1
Blaze announced enhanced business rule management capabilities and support
for e-business platforms with the shipment of the Blaze Advisor Solutions
Suite release 3.1. As a part of the suite, Blaze Advisor(TM) Innovator
lets corporate policymakers independently create and change business
policies and procedures. Policies and other business rules can be defined
over the Web without programming and without specialized development
environments.
Everdream
Raises Over $50 million
Everdream announced the completion of the company’s third round of
financing. The company provides smaller and growing offices with IT
services such as a 24/7 solution center, secure online backup, virus
protection, instant bug fixes, help, diagnosis and repair, self-healing
capabilities and nationwide Internet access including Web-based email.
Other News
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