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Broadbase to Acquire Servicesoft
Broadbase Software announced that it has signed an agreement to acquire privately held Servicesoft. Broadbase will issue in exchange for all securities of Servicesoft, a combination of approximately 35.1 million shares of its common stock and options and warrants to purchase its common stock, representing approximately 36.5% of the combined company on a fully diluted basis.

E.piphany Extends E.5 System
E.piphany announced that it has extended its B2B solution to accommodate the needs of private and public B2B digital marketplaces. The E.piphany E.5 system enables net market makers to move beyond transaction management to drive relationships between buyers and sellers by enabling insight and action within a marketing, sales and support solution.

i2 Licenses Delano
Delano and i2 Technologies announced that i2 has licensed Delano’s e-business solution as a core interaction and external messaging application layer for i2’s FreightMatrix e-marketplace. i2 has also signed an OEM agreement with Delano, under which i2 can embed Delano’s technology in its various solutions.

Splashnet.com Subscription By Cell Phone
Splashnet.com announced the availability of WAP support for Splashnet mobile sales and service professionals. WAP allows professionals to manage their accounts by using their cell phones, pagers or personal digital assistants.

Hitachi Standardizes On Magic
Magic Solutions announced that Hitachi Semiconductor has standardized on the Magic Total Service Desk product to enhance the company’s customer service. Hitachi Semiconductor is successfully integrating Magic's help desk functionality into their existing intranet, enabling field sales representatives to access information containing answers to commonly asked questions.

Xchange Ships 4.0
Xchange debuted eCRM solutions by announcing the addition of four vertical analytics components to the Xchange 4.0 solution suite. The suite incorporates industry-specific analytics, marketing automation, emessaging, personalization and response management for Telecommunications, financial services, retail/catalog and ecommerce companies.

DependableIT Chooses Control-F1
Control-F1 announced that DependableIT has chosen Control-F1’s live, assisted, web based technical support solution as the eSupport component of their technical support offering. F1 combines the technical know-how of their qualified Customer Care analysts with live chat, advanced diagnostic and repair capabilities, and service.

Antenna Software With Applied Theory
Antenna Software has announced an alliance with Applied Theory. The companies will help mid-sized mobile/field service providers. Applied Theory can help integrate Antenna’s solutions into existing legacy and back-end database systems of Antenna’s customers.

Miracle and Applix Team
Miracle announced that it has joined Applix’s Leadership Alliance Partner program and will utilize Applix's Web-based iCRM solution as part of its integrated e-fulfillment solution. Using the combined solution, companies will be able to collect and manage customer and supplier information that span from the sales through fulfillment processes.

Great Plains Expands With Siebel
Great Plains announced an expansion of its partnership with Siebel Systems. Great Plains and its network of Front Office partners will now be able to offer Siebel eBusiness Applications to those midmarket customers that have enterprise-level requirements. Great Plains will continue to deliver its co-branded solution, Great Plains Siebel Front Office, for midmarket customers.

e-Commerce Solutions Chooses MicroStrategy
MicroStrategy announced that e-Commerce Solutions has chosen MicroStrategy's Intelligent E-Business Platform to anchor its data warehousing system. The incorporation of the platform allows e-Commerce Solutions' data warehousing systems to provide employees, clients, and merchants with the ability to analyze customer, web traffic, and transaction-related information.

• Vignette Powering Australian Olympic Site
  
• Outlaw Releases New Version
  
• SSPA Presents STAR Awards
  
• Epicor for Despatch Industries
  
• Fibermarket Partners with webMethods
  
• NYLIFE Selects SpeechWorks