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Annuncio Selected for Olympics Site
NBC/Quokka Ventures joint venture of NBC and Quokka Sports and Annuncio Software announced that NBCOlympics.com will provide personalized email coverage of the 2000 Olympics Games to registered fans. With Annuncio, NBCOlympics.com will deliver daily email newsletters to fans who have registered for "Insider Emails" on the site.

Broadbase E-Marketplace
Broadbase Software announced Broadbase E-Marketplace. Broadbase E-Marketplace creates an information resource for buyers, sellers and the net market maker, and offers targeted analytics to enable automated customer interactions.

ServiceWare Partners With BugNet
ServiceWare announced that BugNet will become an extended channel to RightAnswers.com. The addition of BugNet content and IT-related solutions to RightAnswers.com will enable companies to reduce customer service costs by allowing end users to search for potentially harmful computer bugs and implement known fixes.

Interactive Intelligence New Product Line
Interactive Intelligence announced that it had segmented its Interaction Center product line to better meet the needs of customers in its three target markets -- contact centers, enterprises, and service providers. This architecture reduces start-up and maintenance costs, simplifies administration, and increases ease of customization.

Peregrine Alliance with PurchasingCenter.com
Peregrine announced an alliance with PurchasingCenter.com. The relationship will offer industrial supply buyers a method of procuring MRO products within Peregrine's Get.Resources! open e-procurement application. Peregrine and PurchasingCenter.com will help customers lower the cost of procuring MRO products.

Kana Partners With eFORCE
Kana announced a partnership agreement with eFORCE. eFORCE will provide systems implementation, integration, and strategic consultancy services, on a Pan-European basis, for Kana's suite of products.

American Airlines Implements eHelp
American Airlines and eHelp announced that American has selected eHelp Corporation's DynaHelp product as an integral part of its eCRM solution for its consumer Web site, www.AA.com. DynaHelp reduces Web site abandonment rates and increases sales by removing confusion at the point of purchase.

SOFTBANK Selects Interliant and Onyx
Onyx and Interliant announced that they have been selected by SOFTBANK Venture Capital as preferred providers for e-business solutions. The Web-based e-business offering, built on Onyx 2000 and hosted and managed by Interliant, helps sales and marketing personnel track and manage critical customer interactions throughout the business relationship.

Syntel and Selectica Partnership
Syntel and Selectica announced a technology partnership to deliver high-performance B2B solutions. The companies will deliver a selling solution to help businesses sell over the Internet.

• ConnectedBrands Partners with Xchange
  
• Japanese Use Blaze
  
• Gemplus Standardizes on Siebel
  
• TeleTech With Netsmart
  
• Knowledge Impact Expands In Canada
  
• Blue292 Chooses Vignette
  
• Time Computers Select Astea
  
• Pegasystems and Systor Sign Agreement
  
• MarketFirst Signs Partners