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BroadVision and H&Q Form New Company
BroadVision and H&Q Asia Pacific announced the formation of a new company, a Business Services Provider (BSP), to deliver B2B mobile commerce services to the worldwide wireless market. The new company will develop and deliver a new generation of e-business applications and services that will integrate an enterprise with its mobile workforce and its mobile business end-users.

Chordiant and Caro Join Forces
Chordiant and Caro announced a consulting agreement. Caro will work as an integration partner to expand the delivery capability for Chordiant solutions. Chordiant extends its ability to deliver projects and allows their customers to have a spectrum of choice in integration partners that bring different value propositions and skill sets.

Appleton Papers Selects Delano
Delano announced that Appleton Papers has selected the Delano e-Business Interaction Suite and Delano Customer Velocity as key components of its e-business implementation. The initial implementation of Delano’s solution will focus on extending Appleton Papers’ call center capabilities to the Web, providing its customers with tracking order status, checking on product availability, and obtaining technical support.

eConvergent and TRITECH Partner
eConvergent announced a partnership with TRITECH. eConvergent’s hosted eCRM solutions and TRITECH’s consulting and integration capabilities will provide companies a combination of technology and services that aims to help them increase customer satisfaction and retain customers.

Mulvihill Selects Janna
Janna announced that Mulvihill Wealth Management has selected Janna Contact Enterprise to help them manage their relationships with high net worth clients. Janna Contact Enterprise provides customer-facing professionals with a single interface through which to view a history of their clients' interactions with the organization, regardless of where the customer information is stored.

Astea Expanding With Short Message Service
Astea announced that it is widening its portfolio of mobile workforce solutions with Short Message Service (SMS) and Wireless Application Protocol (WAP) technologies. SMS and WAP will provide data exchange between Astea's ServiceAlliance eCRM software and wireless devices such as personal digital assistants and mobile phones.

TeleTech Acquires Contact Center Holding
TeleTech announced the acquisition of Contact Center Holding(CCH). CCH is one of Spain's largest privately held customer management companies. The acquisition strengthens TeleTech's global reach, while capturing market share in European countries such as Spain. The acquisition also solidifies TeleTech's strategy to be a dominant player in both English- and Spanish-speaking areas of the world.

PeopleSoft Ships PeopleSoft 8
PeopleSoft began shipping PeopleSoft 8 on September 1. It allows organizations to create collaborative networks of customers, employees, and suppliers that can be accessed with a standard web browser. It also simplifies integration with third-party systems.

Unisys Alliance with thinkAnalytics
thinkAnalytics announced an agreement under which thinkAnalytics and Unisys will market thinkCRA software for use on Unisys e-@ction Enterprise Server systems, including the breakthrough Unisys e-@ction Enterprise Server ES7000. thinkCRA is a suite of customer relationship analytics applications which provides an understanding of customers by delivering intelligent, actionable and predictive information.

• Peregrine Get2Connect Selected By SupplyAccess
  
• E-Invest Chooses LivePerson
  
• Ask Jeeves and Ticketmaster Online-CitySearch
  
• SSPA Sponsorship
  
• Metrix Appoints Doug Peters VP
  
• Blue Pumpkin Office in Germany
  
• TeamShare Board Adds Microsoft Exec