Today's News

Motive Launches Motive Labs
Motive has launched a new initiative to proliferate the use of Motive's e-service technology in new and emerging market opportunities. Motive Labs will work in close collaboration with Motive's major customers and partners to foster the creation of e-service networks and businesses for specific vertical markets such as Internet appliances, interactive television, Linux servers, wireless technologies, automobiles and household appliances.(Read More)


Verizon selects iCommunicate
iCommunicate is providing live support solutions to the Enterprise Solutions Group of Verizon Communications. iCommunicate’s e-service solution is designed to enhance the quality of person-to-person customer assistance for Verizon.(Read More)

			RealMarket Live!
"The Whole Customer Experience"    Listen Now
		The whole customer service experience is not technology nor integration - it is getting answers to questions and keeping customers from getting stuck. Listen to Michael explain the "how-to." Guest: Michael Charney, Product Director, ServiceWare, Inc.
-   A free Internet broadcast program addressing key CRM topics and issues   -

Peregrine with Hyperion
Peregrine announced an expanded business relationship with Hyperion. The relationship aims to expand and automate end-user training across the Peregrine product line. Hyperion provides Peregrine's customers with business process design and end-user education and training that is often tailored to each customer's specific environment and needs.


Cybex Intros Mobile Store
Cybex, a PeopleSoft company, is raising the bar on customer service with Mobile Store, a wireless eCommerce solution. PeopleSoft Mobile Store allows sales professionals in the field to obtain details such as pricing, inventory, availability, and order fulfillment, as well as order, shipment and delivery status.


Fujitsu Siemens Standardizes on Siebel
Siebel and Fujitsu Siemens announced that Fujitsu Siemens will standardize its sales, marketing and service functions on Siebel eBusiness Applications to support its European operations. Siebel’s solution will create a single customer information management system that will enable Fujitsu Siemens representatives to collaborate across multiple locations and to improve customer satisfaction and service.


SEI to Support Bottomline
Bottomline turned to SEI to help reduce time-to-market by providing implementation and user training for NetTransact, an electronic bill presentment and payment product. SEI is a provider of e-business and CRM solutions.


Vignette Adds New Portal Customers
Vignette announced Abilizer, Obongo and Catalog City, have chosen its e-business products to power their online commerce applications. Vignette's eContent and BizXchange products allow these customers to organize and manage product information and drive e-commerce transactions.


FlipDog.com Goes Live with Onyx
Onyx announced that FlipDog.com has gone live with a hosted Onyx implementation to manage customer interactions via the Web. FlipDog.com is an online recruiting industry with over 550,000 job listings from 50,000 employers.


Adexa and BroadVision Announce Alliance
Adexa announced an alliance with BroadVision. The companies will integrate Adexa's collaborative planning solution, iCollaboration, with the BroadVision One-To-One Business suite of applications including BroadVision MarketMaker and BroadVision Procurement.

Other News

• Active Software and Viquity Partner
  
• AFFINA Receives Financial Investment
  
• Calico Commerce Goes into Europe
  
• Ask Jeeves UK Launches British Business Solutions
  
• FirePond Unveils Global Partner Program
  
• Convergys Announces Expansion
  
• Sydney Selected by Oracle
  
• Witness Systems Names Pete Sinisgalli
  
• Servigistics Appoints Michael Israel
  
• Rainmaker Names Martin Hernandez as COO
  
• David Orfao Joins MarketSofts Board