Today's News

Support.com Software to Support GE
Support.com announced that General Electric has selected Support.com's eSupport suite of products to provide personalized, electronic support solutions for its business units. GE is currently deploying Support.com’s foundation support technology in a portal to provide web-based technical support services to employees.(Read More)


Synchrony $27 Million Investment
Synchrony announced the completion of venture financing totaling $27 million. The financing was led by GE Equity, a GE Capital company, and includes funding from Vignette Corporation and West TeleServices, as well as Synchrony's existing investors, Patricof & Co. Ventures, Charles River Ventures and Great American Insurance.(Read More)

			RealMarket Live!
"Putting Skin Into the Loyalty Implementation Game "    Listen Now
		Learn about the economics behind Loyalty Value Added. In this discussion we explore the importance of measuring customer value, how to calculate Loyalty Value Added and how to map priorities for maximum return. Guest: Mark Turchan, Senior Vice President, eLoyalty
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Delano Forms Venture with Minerva Nordic
Delano announced a joint venture with Minerva Nordic. The companies have established Delano Minerva A/S, a venture focused on expanding Delano’s operations and providing enterprises in Nordic regions with Delano’s e-business solution, which includes an e-business platform and eCRM application suite.(Read More)


infoUSA and Interact Commerce
infoUSA announced a partnership with Interact Commerce to offer sales leads and prospect lists via Interact.com. Interact.com is a new online subscription service that delivers Web-based services directly into the most popular applications used by sales professionals. (Read More)


StartSampling Leverages Kana
Kana was selected by StartSampling to provide eRM solutions for its Web site. The new platform will enable StartSampling to provide members with an increased one-to-one relationship backed with high quality customer service. StartSampling is in the business of product samples.


all.com Launches E-Support
all.com announced the launch of its subscription-based online technical support service. all.com created a personalized and professional solution to software and hardware problems-available 24 hours a day, 7 days a week.


Deloitte Consulting Aligns With Black Pearl
Black Pearl announced an alliance initiative with Deloitte Consulting under which Deloitte Consulting will provide knowledge engineering services for implementations of the Black Pearl Knowledge Broker. The Black Pearl Knowledge Broker allows businesses to translate their accumulated knowledge into a competitive advantage in e-markets.


Supportgate.com Announces SafeHarbor.com
Supportgate.com announced that SafeHarbor.com has joined the Service Vendor Alliance(SVA). The primary focus of SVA is to increase the visibility of vendors and suppliers within the IT service and support community. SafeHarbor.com is a Web services company that provides integrated Web-based support solutions that are enhanced by the telephone.(Read More)

Other News

• Headhunter.net Selects Pivotal
  
• PriceRadar & Ask Jeeves Ink Partnership
  
• Mark Barrenechea of Oracle Keynoter at AFSMI Conference
  
• MessageMedia Inks Deal
  
• YOUcentric Bolsters Management Team
  
• Plumtree and Netegrity Partner
  
• Blue Pumpkin Names Nilesh Shah CFO
  
• TRX Integrates Knowlagent Training