|
"A Peek at the CRM Market"
by Siddhartha Jain - Management Executive
Digitra Infostructure Ltd.
This is a good introduction to CRM including a definition, overview of the market and discussion of the technologies and some vendors. Read this one if you are just starting to learn about the wonderful world of Customer Relationship Management.
Download this in "pdf" format by clicking on the title
above (requires Acrobat Reader).
Search
Required Readings [top]
You can do a simple text search for:
|
To use
this form, enter what you are searching for and click the
"Begin Search" button.
|
|