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"Understanding the Build or Buy Decision"
by FrontRange Solutions
When deciding whether to build or buy a help desk application, it is essential to determine application requirements and to assess your ability to produce an effective solution, taking into account your organization's available resources, as well as its core competence. This white paper explores this build versus buy decision process.
Download this in "pdf" format by clicking on the title
above (requires Acrobat Reader).

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