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"Is it Time for CRM in No Time?"
by Dave Fox - CRM Practice Director, Stearman Technology Group, Oxford Global Tech.
There is certainly a lot of excitement lately regarding fast CRM implementations. In the wake of the highly publicized failure rate, this seems counter-intuititive. This article is written by someone that supports the concept and has been helping with quick implementations for the past four years. The author discusses the reasons this can work, the benefits of this approach and why CRM is different from ERP in this respect.
Download this in "pdf" format by clicking on the title
above (requires Acrobat Reader).

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