var NewsHeadlines = new Array();
NewsHeadlines[0]="<li><a href=http://www.crmadvocate.com/ssdex08/ssdex042908.html#story1 target=_blank>New Deloitte Study Suggests to Governments: 'Customer-Centered Transformation Can Reduce Costs, Improve Effectiveness'</a>";
NewsHeadlines[1]="<li><a href=http://www.crmadvocate.com/ssdex08/ssdex042908.html#story2 target=_blank>InstantService Chat and Email Solutions Now Available on Salesforce.com's AppExchange</a>";
NewsHeadlines[2]="<li><a href=http://www.crmadvocate.com/ssdex08/ssdex042908.html#story3 target=_blank>Sage Software Announces New Sage Accpac Extended Enterprise Suite  </a>";
NewsHeadlines[3]="<li><a href=http://www.crmadvocate.com/ssdex08/ssdex042908.html#story4 target=_blank>BSNL Selects Oracle(R) to Enhance Customer Service and Drive Aggressive Growth</a>";
NewsHeadlines[4]="<li><a href=http://www.crmadvocate.com/ssdex08/ssdex042908.html#story5 target=_blank>Survey Reveals Contact Center Performance Management Solutions Increasing Agent Coaching</a>";
NewsHeadlines[5]="<li><a href=http://www.crmadvocate.com/ssdex08/ssdex042908.html#story6 target=_blank>B&D Industrial Selects Infor ERP A+ to Fuel Growth</a>";
NewsHeadlines[6]="<li><a href=http://www.crmadvocate.com/ssdex08/ssdex042908.html#story7 target=_blank>eGain Powers Customer Service at UK Energy Giant </a>";
NewsHeadlines[7]="<li><a href=http://www.crmadvocate.com/ssdex08/ssdex042908.html#story8 target=_blank>eMetrics Marketing Optimization Summit Presents Innovations From the Exhibit Hall</a>";
NewsHeadlines[8]="<li><a href=http://www.crmadvocate.com/ssdex08/ssdex042908.html#story9 target=_blank>Avaya Renews HR Management Contract with Convergys</a>";
NewsHeadlines[9]="<li><a href=http://www.crmadvocate.com/ssdex08/ssdex042908.html#story10 target=_blank>SEDONA Sees Growing Market Acceptance of the Company's CRM/MRM Software as a Service Model</a>";