Westbury releases NEW version of Self Service Portal (email this article)

Westbury (Company Profile, Past Stories, Case Studies), the leading provider of add-on solutions for HP OpenView, today announced the release of a new version of the successful Self Service Portal solution. This new release offers advanced service request management capabilities for the new HP OpenView Service Desk 5.0 platform.

“Westbury strongly believes in the success of HP OpenView Service Desk 5.0. With this new version of Self Service Portal, we are demonstrating our continued commitment to HP and HP OpenView Service Desk customers that want to deploy Service Desk 5.0”

Marc Kuijpers, Westbury Vice President of Business Development Self Service Portal allows any organization, from small to large enterprises, to improve operational efficiencies and to reduce cost of service delivery. By enabling end users to request services through an intuitive web based interface, a significant reduction of the call load to the service desk can be achieved within weeks.

In addition, Self Service Portal can be integrated into corporate enterprise portals through the modular expansion capabilities with portlets.

In combination with the Self Service Portal solution, HP OpenView Service Desk delivers end-to-end service lifecycle management. With comprehensive service lifecycle management, customers get more value out of their HP OpenView applications investments which also results in a rapid return on investment.

About Westbury:
Founded in 1998, Westbury is a leading provider of add-on solutions for the HP OpenView Service Desk platform that increase productivity, improve customer satisfaction and drive financial savings. For more information: www.westburyit. com. Editorial contact: Marc Kuijpers (marc.kuijpers@westbury-it.com)